-
December 2023 by Laurie Nazaire
The associated rejected my return but offered an exchange. However, m the soles of the boots they brought out were dirty. I kept the boots and was able to return them at another location. Shows the inconsistency in their policy.
-
December 2023 by Bella Rose
The customer service was terrible, with an employee who could barely speak when asked questions. It seems that she hated her job. The management is also at fault for hiring incompetent personnel.
-
August 2023 by Max Camacho
Went for an item ordered and workers had no idea what they were looking for. Brought out outrageous shoes I never ordered. Manager not very helpful. Left with bad experience and canceled my order.
-
July 2023 by Lorna McBean
Doesn't offer much variety. Prices are high.
-
June 2023 by Awilda Martinez
I when to store Wednesday trying to return or exchange sandals I buy for my vacation and the lady a was there has a terrible actitud answer back with bad actitud with her eyes ? so I call Aldo customer right over there in the store and customer service wants to talk with her and she told her, she can exchange for me bad she don’t told me that on the first place, she just told there no return and walk wait from me, never ever back again buy anything from ALDO at all and I make sure all my family and friends knows how they works
-
May 2023 by Alexa Chavez
Now I went to this store and I experienced what I had never experienced in my life. They treated me very badly and they were racist towards me. I ordered online my order did not come complete and I asked them to help me and they took the receipts and threw them in the trash and I was looking at another product in the store, they took it from my hand and they told me that the best thing I could do was go home and I told them that I was not asking them for anything free that I had paid for my products, I totally left That store crying, they didn't help me, they took my receipts, they didn't give me my order, and but my money, I'm Hispanic and they're black, very bad customer service. This store .
-
May 2023 by Nicole Roach
Horrible customer service the worst place ever you can visit , The store needs to be closed and the manager on shift on the 5/ 11/23 around 6.30 pm need to be retrained about how to handle exchanges,and deal with customers. I am very disgusted about her attitude.
-
February 2023 by King Kas LLC
I hate bad customer service. The manger with glasses was very disgusting when questioned about a return
-
February 2023 by Michael Fabemi
Shoes are more of the same . Need a different boot look
-
January 2023 by Amy Ford
Great ambiance! Found shoes that's I've been wanting forever and the employee Paris was so helpful and kind when I was making my decision!!
-
December 2022 by Jenney-Joy Witherspoon
Wonderful accessories, great prices!
-
December 2022 by Sidney A SPRINGER
Okay neighborhood store in the mall for ladies items. SID
-
August 2022 by Ian Frith
The quality merchandise seem to hypnotize me when I visit the store
-
July 2022 by Dwayne Francis
Got a $160 boot for $40 that to me was the best discount ever had to buy for both myself and my son. The staff was very helpful and quick . They delivered an exceptional customer service and again the prices was awesome ?
-
June 2022 by Jalisa Tucker
I love aldo just wish they carried bigger then a size 11 .. at least a 12 would be nice. I can only get bags or access from them which I hate because there is always a matching bag and shoe combo that I want from them
