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October 2023 by Jessica R.
This was my first time going to South Shore Tire Service & Repair. I was looking for an automotive shop to plug or replace a tire on my vehicle due to a nail in the sidewall. I had heard good things about this shop so decided to try it. John was very nice, professional and knowledgeable. He took a look at the tire and was able to plug the tire rather than me having to purchase a brand new tire for a car that is only a year old. I’m very happy with the service I received. Will be coming back for other services and will definitely recommend to friends and family.
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September 2023 by RICHARD LASS
Looked last minute for a State Inspection Station. Shop was closing but John went out of his way to inspect my car and send me on my way! Much appreciated. Thanks.
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August 2023 by appleapple tude
Just got my inspection done there JOHN was so friendly and pleasant will be going back workers are very professional and friendly. Trump up??
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February 2023 by Juan Muñoz
I purchased my own APR cat-back exhaust and a dog-bone mount insert and was looking for a place to have it installed while also not trying to get ripped off. I was referred here by a friend that had work done to his GTI a couple years ago and he was referred here by one of our friends that used to be a mechanic at this location.When I arrived today, I didn’t have an appointment and I thought it was going to be a long-shot to have them provide the service I wanted. I was met with John, Bob, and Mat and they were all fantastic to work with. They originally had quoted me a 4+ hour wait and that I needed to leave the car. My house is a 30min drive from there so that really wasn’t an option for me at the time. John offered to get my car on the lift to get an idea of what the install process would look like and allowed me to guide them into what I wanted to be done. They got the exhaust out of my trunk and out of its box and they immediately offered the service on the spot. I waited about an hour and a half and everything was installed professionally and they were even open to allowing me to be present at certain times before they brought the car back down from the lift. Awesome customer service, super courteous and reasonable price even without an appointment and just walking in. Thank you John, Bob, and Mat. You guys were all amazing.Highly recommend Andy & Terry Automotive if anyone has any installation needs!
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February 2023 by Rayshaad Sircar
Went to get a flat tire checked out. They did nothing, but just check the tire for an air leak and charged $21 for that. It's not like they even had to take off or put the tire on the car. What a rip off! Tire shops don't even charge that much for a tire repair! Never go to people trying to take advantage and rip people off.Response Reply:I see that you responded to my review. First of all, I was the one who took the tire off of the vehicle and brought it to your shop. Second, it definitely wasn't 20 minutes you spent checking the tire. $21 just to put a tire in water, that's ridiculous! I already had the tire replaced by a respectable tire shop. Thank you, but no thank you.
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January 2023 by Keem
Terrible first experience. Went there for a simple oil change. Young man in the front that actually does the work was courteous and nice. Older guy that seemed like he was the manager wasn’t great, constantly went back on his word and had a terrible attitude. I had brought my own oil and filter and he initially told me they wouldn’t use it, and then said we’ll use it but charge you the same price as if I used their oil and filter. I agreed as I had come all the way there and about halfway through they told me they’d give me a discount for bringing in my oil and filter, but not to do it next time. I was thankful but I still should’ve been given a discount in the first place for bringing in my own parts. I then remembered that I wanted a tire rotation, a very simple job, which includes just moving my wheels around. The older guy refused, didn’t provide an explanation. It would’ve taken less than 5 minutes and my car was already on the jacks with oil still dripping out. They also put the oil change sticker on my windshield. I have tints on my windshield. Dark tints, there’s no way they could’ve missed it. Why would you put a sticker on tints without asking? All in all, terrible customer service, good job on oil change- but that’s literally any mechanic shop. Do yourself a favor, somewhere else.Service: Oil change
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July 2022 by Mario Mejia
10/10 service. Would definitely recommend!The owner, John was very thorough, professional, and knowledgable. His vast experience in automative services came to fruition when helping me.Thanks again A&T Automotive!Service: Tires
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June 2022 by Tyrone Hunt
John and his staff went above and beyond for me. They were excellent and honest. John looked out and gave me free wipers after the service. He really puts quality of service over cheap service. I'm glad he's local, he's my go to mechanic now. I'm grateful to know, he's in my neighborhood. Thanks again, John and your staff.Update**** 5/17/22After I came back to check on my oil situation. John and his staff has been extremely supportive. I am thankful for their patience and service in my neighborhood. Plus, support local car repair business over dealerships that can treat you less.Service: General repairs & maintenance
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March 2022 by Elviz M.
Fantastic Service!! Passed by to check my tires and right away they noticed I needed a new set. Checked the system for the best price AND got them ordered on the spot. Came in next day for a quick change out and decided to complete my inspection with them. Friendly staff and always willing to satisfy!
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March 2022 by Jason Hartrick
10/10 would recommend. I would bring my truck back to him for any further repair. Helped me when I was tight on time.
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January 2022 by Matthew DeMaio
When Vince and Shawn ran this company It was phenomenal, I was a ten plus year customer. John the new owner is terrible. You’ll pay twice as much for any tire. They quoted me $215 for a tire that was $93 dollars. But don’t just take my word. Just ask john’s price then look at any other retailer. They generally over charge for ALL parts. I was charged $14 for $4 dollar lugg nut. The mechanical service is also sub par. They left an oil filter wrench under the hood of my car, I had a rack and pinion changed on my car, they disengaged my traction control and told me it was the rack I bough. Took it to another mechanic and they engaged the traction control again.(it obviously wasn’t the rack I bought) .On top of all that John is just plain rude. It’s such a shame, that place used to be great. You’ll notice now the shop lot is pretty much empty . Everyone I know that used to go there as also left. I was a very loyal customer but I’ll never return to that shop again.Services: Wheel alignment
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December 2021 by Louis V.
My mechanic retired, i have been looking for a new 1. Was referred here by a friend, 1st thing i noticed was how clean the garage area is. No grease, no old parts, no old cars in the lot, just real clean and organized. Took my f150 here a few times b4 taking my wife's car, she has various maintenance lites on. Was impressed by John's honesty, that he could do the work but it probably wouldn't fix the issue, car just needs a new engine not worth it. Most places would have done the work and took the money, they only charged me for the diagnostic. This last visit with my old truck, needed the truck by 10:30 the next day, they checked it, he told me what the diagnostic said but that may not fix the issue (known issue with ford engine), i agreed only if he could have it done by 10am next morning. He said yes, he called me that nite after 5, (they are usually closing then) to say he stayed late to make sure i'd have the truck on time. Got the truck, ran great, paid less than original quote but then John called for 2 days checking on the truck. Above and beyond service. Very appreciative of the service and Jim is a great mechanic. Thanks Fellas.
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October 2021 by MotoSoto SOTO
. John is very knowledgeable with automobiles. . He won't steer you wrong. Excellent service. I highly recommend Andy & Terry's Automotive.
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October 2021 by Lakeisha Bryan
John was the best , he was more helpful than the people I actually purchased my car from! Also their prices are the best, and they make sure that they get the job done. I am completely happy with stopping here and I have complete satisfaction. Will definitely keep coming here and recommend to others!Service: Tires
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August 2021 by Laquita Hodge
Let me just say, I would recommend Andy and Terry Automotive in a heartbeat! I went to Andy and Terry Auntomotive in need of an inspection. I was greeted my John who inquired what I needed I explained, " I need an inspection." He was professional, respected my time constraints, and to ensure that I understood what repairs were needed on my vehicle, he requested I ask my husband to come to the shop. He thoroughly explained everything to me over the phone and then walked through repair needs step by step with my husband and I.I am so happy that I brought my vehicle to this shop and will have all future repairs and or maintenance done here. The service, attention to details, and the quality work work will keep me coming back.
