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February 2024 by Tyler Petrosini
Stopped in today to trade in my phone and the woman who helped me was incredibly helpful, patient, and nice. She made sure I knew what the deal was and that I was getting a good deal.
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December 2023 by Dorcely lll
Excellent service représentative. He is a "5 STAR" who deserves to be praised for his knowledge and professionalism.
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November 2023 by Gregory Dennis
Excellent service people who seek to help you as soon as you enter the store. I needed a SIM card after sending my iPhone to apple for a repair. I forgot to take my SIM card out and they Apple returned it to me without it. This AT&T store replaced my SIM card AND i was able to receive phone calls again.
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October 2023 by XiAn Lee
I came here after going to the store in Cedarhurst where they were absolutely useless and I am so happy I did!Nicholas was incredibly helpful and friendly and saved me a lot of money while fixing my issue. Would easily recommend them again
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October 2023 by Marie Maignan
Beware of this store! They will enroll in the $14 month Asurion Protect Advantage Plan without your consent.Earlier this year I opened a line for an elderly family member with an old iPhone 7. They added the plan at $14/month.Recently, I added a new account and again they did the same thing, added $14 protection on an old iPhone without my consent.When I returned to the store, the guy who assisted me before made up some story about the protection plan being added on automatically and that he had no way to remove it.I am reaching out to At&T and if I am not refunded for the plan costs to my account, I will be cancelling all 4 lines and moving to Verizon.
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September 2023 by denzel mason
nicolas was amazing helped me with everything
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August 2023 by Eugen P.
Just be aware this place is sneaky, they try to sell you sim cards, excuse is that now that esims are a thing we gotta pay 45 dollars, called att.and the rep literally told me oh no that store and had me leave asap!
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August 2023 by Lindsay Wilson
I visited this location (inside of the mall) yesterday.Shaun came over to assist with helping me get a phone case, he then helped with getting a portable charger.He was patient, helpful and diligent!He even helped me on my search for air pods (that were not soled in the store). I did get my air pods thanks to his guidance!This was above and beyond customer service- that unfortunately feels uncommon as Green Acres has a reputation of terrible customer service across the board. But not Shaun! He was great.
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August 2023 by Valrita Hamilton
Just visited the Green Acre Mall store…Beyond Grateful! Rashaun Coggins is the face of ATT… service at it’s best… please pass this message of sincere gratitude and appreciation for his knowledge and support, especially for seniors… on behalf on my family ?
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April 2023 by Jonathon Sharp
Can in to get a iPhone 14ProMax! Latoya a ASM was great on assistance she showed me all the functions on the phone great help! Thanks At&t
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November 2022 by Leelee ward
The customer service offered at AT&T inside Green Acres Mall was superb. I walked in bothered and not only did they assist me right away. The gentleman was professional, knowledgeable, answered all my concerns and his pleasant disposition was infectious. He brightened my day. I will definitely recommend that location to others.
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September 2022 by Amanda Francis
Oswald was the first to greet me as I walked in. He was very attentive and patient with me. I had many questions and he answered them very thoroughly. I would definitely go back to see him, he has great customer service!
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August 2022 by Randall Pedro
Customer service was excellent. Attentive, gracious and understanding. Not fond of ATT's high prices but you cannot argue about the customer service. It is why I stay, and have been a customer for so long.
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August 2022 by Tamara Davis
Young man who helped me was very nice and knowledgeable took his time with me so sorry I forgot his name
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April 2022 by Ahmed
I went there today to get a prepaid service issue resolved. At&t rep "Manny" was super helpful!!! He answered all my questions and got my service running. 5 stars to Manny.
