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December 2021 by Mitchell B.
Don't waste your time. They do not honor appointments made to sit with a banker. So called banker Lisa Aquino who works at this branch is extremely unprofessional and probably should look for another industry as banking clearly isn't it. If an appointment cannot be honored by the branch there are several ways in todays world of technology that some type of communication (text, email, voicemail) to show respect for my time instead of having me rearrange my day to make an appointment that I thought I had. Personal Banker Lisa Aquino stated it would have been her responsibility to communicate with me to reschedule and claimed she didn't get around to it. Mind you I was there on time for my appointment. Very unprofessional branch.
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August 2019 by Kath B.
Nice Chase location, great teller and staff but their atms are weird, sometimes it works and other times it will say it gave you your money you withdrew and then you dont receive anything and then you have to call customer service or get help for which you have to wait "10 days" for the corporation to inspect what happened in order to refund your money. I mean this is people's money that is being lost sometimes due to a faulty atm. Ridiculous!!!
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September 2018 by Yasmeen N.
Went in yesterday to open my daughter a savings account. Rey Ortiz made the process easy and comfortable. Definitely would recommend this branch and Rey Ortiz!
