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April 2024 by L A.
Horrible store. They don't care about there customers at this branch. Need New Management
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April 2024 by Beverly S.
My name is Beverly & I am a frequent customer at this location. This evening 4/1/24 I visited CVS at 44 N. Central Ave. I needed to go to the pharmacy, upon entering the store the line was extremely long maybe 15 people or so,because I use a cane I was able to sit and wait my turn. The gentleman in front of me made a comment about the fact there wasn't enough staff to accommodate the many people waiting , immediately after he stated that a woman named Marsha told the gentleman who was going to take the person in front of me that he could not take any more people, I learned later she's not a manager and had no authority over anyone yet she told him he could he could not take any more people that left one person, when people begin to complain she simply stated "you just have to wait", & she said it more than once when other customers chimed in.Where was the customer service? there's a number of ways that could have been addressed, how about I'm sorry for the inconvenience. Would you mind waiting a little longer and I'll be able to serve you. She was rude, arrogant and condescending, someone should teach her how to treat the public that supports that particular pharmacy. CVS did not look good at all. Let me add that the other areas of service in the store are handled properly, the pharmacy is the issue. Customer Service is extremely important in a competitive business environment. Please address this so other customers don't not have this experience.
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February 2024 by Rose V.
Helpful assistance.
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October 2023 by Barbara K.
Great Pharmacy. Central Avenue Valley Stream. I received my Vaccine Shots. Made an Appointment and The Pharmacists are so nice. The hours are convenient for working people. Thanks so much.
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July 2023 by Margaret A.
This CVS pharmacists are horrible. my doctor called in a prescription la week ago. I go to pick it up and the pharmacist said she did not order it because the cost was over 200. the Berber of her making an assumption that I could not afford the meds. I asked her to order it and she said it would be in on Friday. I go back on Friday it was not ordered and told it would be there on Monday. my husband calls today and was told they have deliveries to unpack and they hung up on him. I spoke with Mercer this evening wxplained my situation and asked for the name of the store manager and she hung up on me! I will Never use them. I have transferred all my prescription elsewhere. the customer service is horrible! if I needed that medication to live I would be in deep trouble! is there a rating leas than one star?
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July 2023 by Marie Maraj
Much better than the Rite Aid..well stocked
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July 2023 by Joenni Abreu
New pharmacist believes he’s a doctor and changed my prescription without my doctor’s authorization. Ultimately, he never even filled it and blamed it on a shortage. Up until now, the pharmacy dept was great. Now, it’s filled with wanna-be doctors that abuse their licensed to illegally change patients’ prescriptions. I’m hoping my complaint to the NYS licensing board investigates this pharmacist further. He should not be in this position. Never going there again. Too bad.
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June 2023 by chris beeg
Lots of items are locked up so you need an associate to come open it for you, but I pressed the button and they showed up quick. Clean store, some shelves were kind of empty, but it was a holiday so probably not stocking shelves due to short staffing. Everyone was friendly. Parking lot was filled with trash though. Not a good look, but inside was clean and neat.
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June 2023 by yourfamilydoc
Worse CVS Pharmacy that exists . The staff is unprofessional and the pharmacist is not helpful . My prescription was magically something they needed to pre order but they dispensed a different version anyway without telling me this information first . What a waste of a pharmacy. I will never come back here. Don’t waste your time .
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June 2023 by Armando Cao
This is the worse place to order medications, also if you need to call the pharmacy , forget about it, the never answer and after you wait for several minutes the handoff the phone on you , they need to change the manager for that pharmacy, I don't understand CVS corporate, they don't see the reviews really , is time to do something
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June 2023 by Lekhram Rampersaud
This pharmacy is the real life version of the Dave Chappelle pop copy skit ,always out of stock on medications.
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May 2023 by Maheen R
Leave you on hold for hours and when they pick up, hang up right away. Also rarely have prescription ready.
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April 2023 by C Martin M
I asked someone wearing a CVS shirt if they could unlock the razer blade section so I could purchase razer blades, the man ignored me and continued stocking a shelf he did not even say just a moment he just ignored me, so I went to the counter and asked to see the manager turns out the man who ignored me was the manager so I asked at the counter his name they told me it was Masala,,if this is how management acts I will be moving my business and my familys preciptions after many years to Walgreens right down the street, what terrible customer service especailly from a manager, I'll never patonize any CVS ever again, lose one customer to Walgreens lose all your customers
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April 2023 by sonora reynolds
It is open 24 hours a day so is a convenient place to pick things up, but the customer service is horrible.
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March 2023 by Genesis R.
Just spent 40mins inside the pharmacy waiting for an eye drop. I saw about 6 people come in and out and my prescription was ready at 8:07 apparently according to the receipt on the bag and no one bothered to let me know my eye drop was ready. Meanwhile I have my infant in the cry crying over an eye injury. Zero stars to this place.