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November 2023 by Michael R.
I don't usually write reviews but my experience with Finish Line Collision inValley Stream NY was so terrible that I don't anyone else to get takenfor a ride Like I did, I was referred to Cesar the owner by a friend who saidthey did great work.I'll be the first to tell you that I am extremely particular when itcomes to my vehicles. I don't mind paying premium prices but I absolutely expect premium work. That being said I took my custom conversion van for a full paint job and some minor equipment upgrades. I met with theowner Cesar directly, we discussed exactly what I wanted done and we agreed on a price of 12K plus parts and a time frame of 1 month to getthe work completed.He kept my van for 6 months! This is not even theworst of it, after my exceptionally long and unacceptable wait for thework to be completed the day finally arrived for me to go pick it up.Cesar called me and said come pick it up it's all done and ready foryou to pick up, After having the van for 5 extra months you would think everything would be perfect. Well it WASN'T!!! There were over sprays on some parts of the van, the bottom of the rear door hadmissing paint on the bottom showing raw metal because when they removed the painter's tape it took the paint off, proof that the paint had not been applied properly or it wouldn't have come off. On top of that I found 2 dents on the hood and one at the top of the passengerside door that were definitely not there when I dropped it off. I pointed all of these flaws out to Cesar and his workers, He acknowledged everything that was wrong with the van and I left the vanagain so that everything could be corrected. A week later he calls meback to come get the van that everything had been corrected but when Iget there the dent on the door was still there and there was still significant over spray in certain areas that I had pointed out previously. instead of he would fix it he kept rolling his eyes at me every time I pointed something out,Finally he said 'We did the best we could, GOOD BYE! The real kickeris that on top of all the flaws he informed that the final price was$15,500.00 CASH! Finally in disgust I just left. No hard feelings Cesar. What I would do is give your workers a vision test before hiring them because they obviously can't see.
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November 2023 by Charles Tedesco
This is the place that sets the bar on customer service and expert work period. They have worked on two of my cars and have done a flawless job on both. The one aspect I respect and admire about this shop is that they are easy to talk to and helpful in recommending different options in the repair. Their sincerity is something I highly value and know they will do what they say they are going to do. Yes I have that much confidence in this shop. Here’s why, Cesare the owner is exceptionally caring about the quality of work done there and provides exceptional customer service, this translates down to all of his staff who are very good at what they do and value every customer even though there are so many jobs taking place at once. They have their act together and it runs like a well oiled machine. Let’s put it this way I’ll tip them before I even see the result because I know it’s going to meet or go beyond my expectations. Yes it’s worth for me taking my cars there even though I live over an hour away and pass over a hundred or so body shops on the way. It’s the only place I want to deal with. There’s a reason this place is exponentially successful. If I could give it six stars I would.
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November 2023 by Brian Ross
Finish Line provided me with amazing service. They helped with the claim, setup a rental for me, and repaired the car quickly and flawlessly. They even returned the rental car for me when I picked up my car. I couldn’t be happier.
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November 2023 by Drew
Amazing Service!!!! Cesar communicated very well with door-to-door service. My BMW came back looking spectacular. Would recommend this place.Services: Steering & suspension repair
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November 2023 by jay greenspan
Very professional and they very easy to get along with. They helped me complete my paperwork and get a rental. I definitely would recommend them.
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November 2023 by Dayquan collins
Great work and customer service my challenger look's like it just came off the showroom floor they even did little things i didn't request
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September 2023 by Trapez E.
did an awesome job on repairing my bmw m4. would definitely come to this place for high end or high performance cars
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August 2023 by maritza c.
Ethical and compassionate company, amazing job always! Highly recommend! Cesar is wonderful!
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August 2023 by Denise B.
I want thank Demetria Cesar for taking care of my 2022 Subaru crosstreck they are professional people they treat you like . I picked up my car today it was like bran new best auto body Ment to say they treat you like family
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July 2023 by Audrey M.
I was apart of a hit and run with my right side totally damaged needing a new door and front fender with much more. After putting in my claim with Allstate, Finish line Collision was the best recommended for repairs so I went with them and did not regret it one bit. They were extremely detailed and informative on the process and helpful. The automated test messaging system they had was great for daily updates. My car was finished 4 days before the original date and looked brand new. Overall, It was an extremely smooth process with Finish line with the amazing and friendly workers especially Carlos who estimated the car for us.
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July 2023 by ana VS
I reached out to Finish Line Collision when I noticed my car was significantly damaged while parked overnight. I was absolutely devastated to discover it in that condition. When I reached out to Finish Line, Carlos and Demetrio showed genuine concern, and guided me through the insurance claim process. Carlos provided regular updates, and kept me informed on repairs. I cannot express my gratitude enough for the exceptional service I received from the whole team at Finish Line Collision auto shop. The repairs to mine are flawless! Their professionalism, attention to detail, and willingness to go the extra mile truly set them apart. If you're in need of collision repairs or any automotive services, I wholeheartedly recommend this shop. The whole team has a great atmosphere and they will undoubtedly provide you with top notch service and ensure your satisfaction.Thank you,One happy customer
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June 2023 by Sarah L.
After my car was hit while parked, I took my 2022 Subaru Outback to Finish Line. They did such an amazing job, it couldn't have been more perfect, they gave me back my car not only repaired but looking brand new as of I were picking it up from the dealership from the first time. My friends recommended this place to me and now no matter how far i move away from queens- i dont think ill ever go anywhere else again. Customer service and responsiveness was 11/10 and they made this whole process so easy and stress free.
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May 2023 by Rich F.
Hands down one of the best collision shops on Long Island!! I was rear ended in my Tesla model 3 and devastated that it happened. I reached out to some of my contacts and was told Finish Line Collision was the only place to take my car to. From beginning to end Cesare and Carlos were professional, accommodating, and assuring my car was in good hands. I advised Cesare from the beginning I'm a super meticulous person with my vehicles. They 100% delivered! Car came out amazing and was just like new again! I honestly can't recommend them enough for any collision or paint work. They made me a life long customer which I'm sure they do with others every day. Cesare, I cant thank you enough for turning a horrible situation for me to such excitement getting the car back in the condition I received it. I'm truly grateful!!-Rich FogartyService: Painting
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April 2023 by michael viviano
Fantastic work and customer service! I highly recommend Finish Line for all your auto body needs. I’ve gotten 2 cars fixed there so far and they have done impeccable work on both.
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February 2023 by Mossammat Uddin
Amazing service!!!!! The team treated me like family. Took great care of my car! My car looks brand new after Ceaser and his team repaired it. I am truly grateful for their professionalism and patience. They made the process super easy. They kept me updated with the progress. Thank you so much Finish line family. ~Tina~
