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January 2024 by Jonathan Serneo
Never preorder from this location. They dont know where anything is.
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January 2024 by Tassy Shariff
Worst customer Service Ever!!!I was there on the 19th of this month bought a Tshirt from an Africa American guy, he Rang my item, Asked me if I had an account when I gave him my Canadian number he said sorry we are not connected with the canadian system. So I said its ok just ring me through, used my visa to pay he gave me my item and I left. 2 night before my flight (7Days after) I was packing my belongings only to find out GameStop didn't take off their Ink Tag, I couldn't find my receipt but I do have my transaction showing on my Visa statement. So I went in, in hope they would help me out.The black girl on shift today was also working on the 19th, so I approached her and explained to her my situation. She literally started making up lies like, we don't sell shirts with Ink tags, we don't have the magnet to disable it, then she lied and said I am new when she was there and I saw her sell an Xbox console to a customer. I SHOWED her all the shirts in the store has tags so how can she just make up one lie after another.She has the audacity to call me out, as if it's stolen. I said to her to check her camera date December 19th to verify my purchase, she wasn't interested, I told her to look up my credit card to find the transaction and she said no, I ask her if I can get the phone number for the head office and she said I don't know. How can you work for a company and not even know their head office phone number. Simply they were not willing to help. I've never seen an employee that ignorant and lazy in my life. All they needed to do is Verify the transaction by looking up the receipt using my Visa and if needed to... they can go back and review their camera's.They escalated it so much that cops had to be called just so we can get the phone number of the head office.Lame.... congratulations for having Zero Customer service knowledge ?
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January 2024 by Noor Miah
This is not a location you ever want to visit. All the Employees are very rude ?
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September 2023 by Melissa Edwards
Poor customer service.
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August 2023 by adrian sukhram
Staff are always hit and miss. The stores are a shell of their glory days but they had plenty of Pokémon cards in stock which is what I was after.
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July 2023 by Taylor E.
Great games and collections for me and my husband they even have great clothes too Will be coming back
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January 2023 by Chedesh Shamnarine
They didn't have the game I wanted but I was able to get it the next time I come
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December 2022 by Xav
Just walked into GameStop trying to buy a ps5 controller and 2 old 360 games because I wanted to revisit them, the 2 games were Skate 3 and EA Fight night (Both rated T) the worker was being a real piece of work yelling at me for a government issue ID for the games and the controller, im not sure if it’s a new policy but I thought you didn’t need an ID to buy anything under a rated M listing from the ESRB thing, I’m 16 and confused as to the situation, wouldn’t recommend going here because of the employees having no respect for the customer, todays 8/27 and i visited at 7pm
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December 2022 by Atiqur Rahman
Got a Pokémon chest got some good pulls but I’d rather see more Pokémon packs and such. Although a good store
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September 2022 by Ecuatoriano Blog
Terrible service, horrible, the person who attends puts a sheet where it says that he returns at 5:10 pm for lunch and the doors are closed, people waiting more than half an hour, bad attention.
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September 2022 by Kade
Just walked into GameStop trying to buy a ps5 controller and 2 old 360 games because I wanted to revisit them, the 2 games were Skate 3 and EA Fight night (Both rated T) the worker was being a real piece of work yelling at me for a government issue ID for the games and the controller, im not sure if it’s a new policy but I thought you didn’t need an ID to buy anything under a rated M listing from the ESRB thing, I’m 16 and confused as to the situation, wouldn’t recommend going here because of the employees having no respect for the customer, todays 8/27 and i visited at 7pm
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September 2022 by Glenda King
Store was tidy. Prices are on the higher side. Store clerks didn't even ask if I needed help.
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August 2022 by Terry Mohamed
I just went to they shop asking they guy for help he was very rude he have no customer service he need to be fire
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April 2022 by freddyscrich
Customer service was bad, the lady seemed to hate that job! I wanted to buy a controller but, I had to get out as quickly as possible for the attitude given by the cashier! No wonder i see less and less people in the store!
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February 2022 by Bryan Cabrera
This store should just close down, walked in and asked for help and the employee ignore me to continue to have a conversation with his friend, when asked why was there a price difference in store vs online he just told me to order it
