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March 2024 by Happy Feet
Not very helpful staff and not to many good hats better off going somewhere else in the mall to get a ???
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March 2024 by Sean Marshall
I recently had the pleasure of visiting the Lids store located in the Valley Stream Green Acres Mall, and I must say, my experience was nothing short of exceptional. Upon entering the store, I was greeted warmly by the staff who were eager to assist me. They listened attentively to my customization requests and offered valuable suggestions to ensure the final product exceeded my expectations.The customization process itself was seamless and efficient. The staff at the Valley Stream Green Acres Mall location demonstrated a high level of expertise and attention to detail, ensuring that my logo and brand name were applied precisely and with care. What truly set this Lids store apart, however, was the level of customer service I received throughout my visit. The staff went above and beyond to ensure that I was satisfied with my purchase, taking the time to answer any questions I had and addressing any concerns promptly.Furthermore, the selection of hats available at this Lids location was extensive, catering to a wide range of styles and preferences. Whether you’re looking for a trendy snapback or a classic fitted cap, you’re sure to find something that suits your taste at the Valley Stream Green Acres Mall Lids store.In conclusion, my experience at the Lids store in Valley Stream Green Acres Mall was outstanding in every respect. From the exceptional service to the quality customization, I couldn’t have asked for a better shopping experience. I would highly recommend this Lids location to anyone in search of personalized headwear and unparalleled customer service.
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July 2023 by Jay Rod
Absolutely horrible customer service. I tried giving the benefit of the doubt and shopping again after a horrible service while trying get a custom cap previously but the same employee working was rude, had no hospitality. Honestly this lids location horrible. I'll take my business elsewhere.
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January 2023 by Taino
Went to the “Lids” Green Acres mall location to purchase some apparel. The manager who has braids/short dredlocks with a scruffy dirty looking beard was very rude and goes by the name of Tee”. This rude individual does not belong at “Lids”. He does not know how to deal with customers. Bad attitude .This manager by the name of “Tee” or Terrance started arguing with the customer. Horrible place and customer service. Definitely needs to be reported to corporate office. Disgusting attitude. Nasty manager. Don’t shop at this location…❌GARBAGE
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December 2022 by D D
Small but good selection and friendly staff
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December 2022 by Anna Sharief
The salesman was great. He helped us figure out the correct hat size. I would definitely come back here for another hat.
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December 2022 by Anna S
The salesman was great. He helped us figure out the correct hat size. I would definitely come back here for another hat.
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June 2022 by Andre Irving
I recently got some custom caps done for my dance team, great staff.
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May 2022 by Michael Lacey
Good hat selection
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February 2022 by Diana Guimaraes
Store opens at 11. I get here at 10:50... girl walks in at 11:01 and proceeds to tell me..she now has to go to the bank... I respond with how if you open at 11.. she responds with. I have to clock in at 11.. no consideration for OPEN HOURS!!!
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January 2022 by My Angel
The employee was very helpful but when it got crowded at lunch time, she could have used help. She was doing custom detailing and that is slightly time consuming.
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December 2021 by Desean B
Got NYY hat customized cat wait to see it
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November 2021 by King Kyle
The employee was very helpful but when it got crowded at lunch time, she could have used help. She was doing custom detailing and that is slightly time consuming.
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June 2021 by Daniel Wade
The mall opens at 11am there’s no reason why the store shouldn’t be open major inconvenience
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April 2021 by Taran Lugo
Hat selection is not good. Also 95% of the hats are snap back the fitted hat selection is not only tiny but limited to baseball only. Better hat selection can be found in most sneaker stores.
