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October 2023 by Monique Stroude
I had a wonderful experience at Mathew James Jewelers! Excellent customer service! Mathew was very honest and helpful! They have gained a new customer! Thank you so much!
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September 2023 by Brian Oneil
I was grateful & appreciative for their patience & knowledge & expertise in serving me. They were fare in pricing ..not out to rip me off !! They were not rude!! ..they were all around genuine & extremely pleasant to deal with helping me. I highly recommend them !!
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September 2023 by Tony shepherd
My experience here has been amazing. The level of customer service is second to none. They were patient, and very knowledgeable. I’m looking forward to my next purchase.
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September 2023 by Jenna Abruzzino
Great jewelers! Very friendly, efficient and accomodating staff! Always enjoy my experience here whether it is for a repair, cleaning or buying something new.
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August 2023 by Roseann Andrews
This was my first time there. Josh was so nice. He had my chain fixed within 2 hours. I would definitely go there again
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July 2023 by Alvin Gouveia
I'm a repeat customer. Josh always greets me with a big hello. Today he went out of his way to help my wife with an heirloom diamond appraisal. He goes the extra mile and is professional, knowledgeable, and trustworthy. He is friendly and easy to talk to. He is our family jeweler.
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July 2023 by Valentina Gonzalez
At this point I have gone back to Matthew James Jewelers a few times and continue to go back due to their great customer service. Josh and Jack have both helped me and had a pleasant experience with both. I walk in feeling like I’m visiting friends. They have a good selection of jewelry and if they don’t have what you want, they can make it happen.
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July 2023 by Emma N.
They sell jewelry on Etsy and don't ship it!I should have read their many negative reviews prior to purchasing. My mistake. Seems like they are scam artists. Print labels and will never send. Sarah said she will send me another chain and never did. Then said she will refund. Now I will go through Etsy for a refund. They have done this to other customers too!!! Very dishonest, so I could only imagine what kind of jewelry they sell here!!!
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June 2023 by Therapy Insights Practice
Jack is absolutely great. He’s easy to work with and very fair in prices. I have come back to him multiple times and I’m very happy to work with him. Highly recommended!
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June 2023 by Ana Acevedo
I bought my hubby his favorite watch for our 8th year wedding anniversary/ Father’s Day . Beautiful watch , very nice men, very nice establishment. I feel terrible not catching the name of the gentleman who helped us❤️
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June 2023 by David Haimes
This jeweler is the best! They repaired the clasp on my wife's favorite bracelet. Great repair! The bracelet was cleaned up so well, it looked brand new! I highly recommend them!
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June 2023 by Nicholas Siciliano
Very satisfied with the service. Although I was buying one of there least expensive watches I was treated with the same appreciation as the guy buying a Rolex. Very helpful staff.
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June 2023 by Veronica Nunez
Came in looking for a graduation gift for my children. Matthew’s Jewelers provided several beautiful options. Walked out with a great deal on 2 necklaces and a beautiful bracelet for myself. Thank you Jack!
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May 2023 by Danielle I
My sister and I recently visited Matthew James Jewelers. We needed to have our grandmother's jewelry fixed and cleaned last minute for her funeral. Both Jack and Josh were extremely helpful in ensuring the jewelry was ready on time and in pristine condition. Thanks so much for the amazing service!
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May 2023 by joshua caban
The are the best jeweler on Long Island. Honest, thorough, great timing on repairs as well. Support your local business.
