Mattress Firm Valley Stream is highly praised for its exceptional customer service and knowledgeable staff. Customers often mention the friendly and helpful team members, including associates like Gary, Christopher, Kendrick, and Steven P., who go above and beyond to assist with mattress selection. Many reviews highlight the staff’s patience, understanding, and lack of pressure, making the shopping experience comfortable and confident. The store offers a wide range of top brands such as Sealy, Tempur-Pedic, and Serta, and provides a variety of services including delivery options and a 120 Night Sleep Trial® to ensure satisfaction. Customers appreciate the clean store environment and the store’s dedication to helping them find the right mattress for their lifestyle and body. Several reviewers note that they have purchased multiple mattresses from this location, emphasizing ongoing satisfaction. Overall, Mattress Firm Valley Stream is recognized for its friendly atmosphere, knowledgeable staff, and commitment to customer satisfaction, making it a trusted choice for those seeking a new mattress.
I had a phenomenal experience with Randy. He was patient, professional and very informative. I would definitely recommend and patronize his services again.
December 2025
Randy had a great energy and gave me everything I asked for. Very happy with Matress Firm and it's employee..
December 2025
I went shopping for a new bed at 4 other stores and had few of my questions properly answered. I went to Mattress Firm and Dylan answered every question. Acknowledge me wants and need and.made the purchase super easy. I'll go nowhere from.now on. Excellent service and professionalism. Go to Valley Stream store and ask... read full comment
