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November 2023 by Nicole Fuller
Sanjay was exceptional! He answered all my questions and was very patient and welcoming. It felt like a conversation between 2 friends. I wasn’t expecting to buy a mattress that day but Sanjay laid out all my options based on my concerns and budget. I’m very happy with my purchase and can’t wait to get it in my house next week!! Thank you Sanjay!
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November 2023 by JHONNY Cuello
Steven provided exceptional service when helping us purchase our first mattress and bed frame. His expertise and outstanding customer service skills made the whole process seamless and enjoyable. We couldn't be happier with our purchase, and it was all thanks to Steven's assistance. Highly recommend his assistance for all your bedding needs!"
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November 2023 by Laura McRae
10/10 highly recommend!It has been 4 months since my visit to Mattress Firm Valley Stream and I’ve loved every night I’ve slept in my new bed.After referring to the google reviews of the few stores in our area, we decided to come to this location because of Sanjay’s documented professionalism. Upon arrival he did not disappoint!He was a true customer service professional, welcoming, patient, and knowledgeable. He helped me find the perfect hybrid mattress and motorized frame that I am absolutely in love with. I melt into my bed each night and couldn’t be happier.The delivery service team was excellent too! My bed came on time, the scheduled date, and the gentlemen were swift in and out.Thank you Sanjay and Mattress Firm Valley Stream, keep up the great work!
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November 2023 by danielle priddee
Steve P. was very kind and very informative. I tried maybe 6 beds and found the best one for my budget and my body type. I had a great experience. I would recommend Steve P to anyone that interested in purchasing a new bed.
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November 2023 by Tricia Rhoden
Absolutely the best service! Steve is super knowledgeable and extremely patient. His manager Kendrick was also very helpful assisting us to finalize our purchase. Dynamic duo!
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November 2023 by Nichi B
Sanjay was such a pleasure to work with. He was very informative, honest and really worked with us to ensure that we were completely satisfied with our purchase. If you’re looking for a new mattress, I highly recommend visiting with him.
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November 2023 by Donna Santana
Greetings All. I had a different experience which was absolutely marvelous. I researched my mattress figuring I will be getting the best according to my health. I was mistaken, the representative Kendrick, showed be different variations of mattresses. I rolled around in every one. To my surprise, the one I picked did not support me getting in and off the bed. He must be Dr. Mattress. My final choice was great, was able to roll over easier, saved a bundle, and independent survey gives you cash card back. Let me fill mine out now before I forget and miss out. I really can not make this up ,find out for your self.Thanks again.Mattress FirmSatisfied CustomerPS. Forget ! my feet and head can be adjusted for health reasons.
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October 2023 by Jewel Lucas
I went to Mattress Firm to look for a mattress. I knew the features I was looking for and wanted it to be a quick and painless experience. I was assisted by Kendrick who understood exactly what I was looking for. He was very personable and not pushy at all. Overall, I got what I was looking for within the price range I wanted. Kendrick found me a great deal and I was out of the store in about 30 minutes.
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September 2023 by Jason Garabedian
Steven the sales rep was phenomenal, at the time of delivery the wrong bracket were provided. The movers, Tony Luis and Jason, did an excellent job. They provided exact information as to the next steps to reschedule the delivery and installation of the brackets for the headboard and base. Highly recommend.
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September 2023 by scott anderson
Today I took my mother into Mattress Firm in Valley Stream and the sales associate Richard was very on point with his knowledge of the products both in the store and online. He listened to what we needed and made suggestions that made it easy to spend a little more than intended today. We left there satisfied with the service and the mattress and motorized base to help with her lower back issues. If you have a chance to go to Mattress Firm in Valley Stream or Crossbay Blvd (Richard works in both) go and ask for him + 3 years interest free financing is a great incentive as well.
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July 2023 by Donna Hicks
Need a mattress firm mattress on a short notice. Took my mom to Mattress Firm spoke with Kendrick about our needs, he knew exactly what type(s) of mattress would work best. After testing 3 different mattresses decided on a Perfect Sleeper Extra Firm within a 15 minute time frame #knowledgeispowerfulkendrick.Great job ?
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July 2023 by Adriana mendez
In my opinion , the person attending us was well educated , intelligent , kind and respectful. Provided us with the information needed to make the purchase and very friendly . Took his time to talk about his likes and dislikes about some mattresses , which helped us pick the right one . I will definitely recommend .
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June 2023 by Karen Jackson
Great experience and found the perfect bed! I worked with Steve; I highly recommend him he was very patient with me and accommodating!Steve assisted me with finding the best comfort level, made great recommendations as far as mattress and adjustable base with massager and lumbar support, and helped put it all together for a price that was reasonable for my budget! Looking forward to some sweet dreams ? They also offer financing options with no interest which is a plus.
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June 2023 by Verlene Jinks
It was quick and easy to find the best.mattress and frame I needed I ordered it by phone with next day delivery which didn't happen. No courtesy call about the cancellation or that there was a problem. When I called I got the run around delivery 2 days later, very disappointed the errors on their part wasn't rectified I will not be using them again.
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June 2023 by Rick Lowe
The sales man was patient and knowledgeable. He took his time and helped us find exactly what we needed. We were able to save money on our purchase as well. Thank you from the Lowe family.