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November 2023 by Susan
I never expected to be treated this good while looking for a new car. Kareem of Mazda Valley Stream treated my son & I like family. He helped me find the perfect pre owned car. I’m forever grateful. Tommy from Brooklyn was very nice too!
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November 2023 by Rocoporco
Having bought a few cars in my days, a friend asked if i could tag along and serve as an advisor. After not being an easy sell (ask Kevin about the friend),I want to thank Mohammed (salesperson) for his courtesy and professionalism from the moment we met. A special thanks to Kevin (sales manager) for being transparent and making everything straightforward and stress free. It was truly a great car buying experience. Other dealers should take note.
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October 2023 by Erika Vidal
I've been car shopping for years but due to the number of awful salesman and economy, I couldn't come to a decision until I met Rose and Tommy at Valley Stream Mazda!I'd finally decided on the 2024 Mazda CX-5 and was all set to purchase the car at another (horrible) Mazda dealer on LI but they tried to bamboozle me in the end ,so I decided to go to another dealer and thank goodness I did!Rose was so calming, which is what an anxious person like me needs. She took the time to answer all my questions, and was beyond patient. She helped me to understand buying vs leasing and why leasing might be better for someone like me! Once we decided on the lease, Rose passed me over to Tommy the biz director/comedian at Mazda who was so kind and patient, too. He broke down multiple payment options, was honest about what add-ons I needed or not, and made me smile!After the the deal was done, Rose sat in the car with me and went over all the buttons, functions, and even put water bottles in my cup holders. She also wrote me a hand written thank you which was the perfect final touch to a 5 star experience!!Thanks Rose and Tommy! I'll be sending all my referral your way!
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October 2023 by Michael D
Valley Steam Mazda and Kareem for the WIN! The car buying process tends to be a exhausting one, with twists and turns, and of bunch of OH WE JUST SOLD THAT ONE...While I could go into great detail about the negative experiences, I would rather highlight this positive one.From the first visit with Kareem, he was a gentleman, knowledgeable, and just great people skills....(we went in the rain and he brought out umbrellas, happily showed us around with a smile and answered every question without hesitation). We were undecided as it was our first stop and there were some other dealers with deals....our second visit was similar to the first, Kareem was attentive, on point, responsive and patient. We told him about competitive offers and he and the team presented options. Kareem is truly an asset to this team and was the main reason we brought our business here.On our third visit, we pulled the trigger, while it was a different car, it was the same level of customer service! Kareem and Dave helped close the deal. Tommy, nothing but professional and a great dude, knows his numbers and his cars and just a pleasure to chat with.I cannot recommend this team enough. TOP NOTCH, Mazda of Valley stream for the win.
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October 2023 by Maryanne K
Had a great experience at Mazda Valley Stream! Kareem spent a lot of time with me to figure out exactly what I was looking for in a new lease. He and Kevin were able to work with me to get me a great deal on my new lease and made the process easy! Kareem was so helpful, patient and honest and I felt very comfortable working with him to get my new car! I would highly recommend Valley Stream to everyone! I had gone to another dealership first (GC) and they were not helpful at all so I’m very glad I made the switch to valley stream! Thanks again everyone!
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October 2023 by Ishat Bhuiyan
Special thanks to my sales person, Rose, for being so sweet and not being super pushy when looking to trade in my lease from Nissan. I was looking at the CX-5 and she really tried working with me. She followed up with me via text which I greatly appreciated because it’s hard to get on the phone during work hours. I also have to give the Sales Manager, Kevin, a big shout out. He was also very accommodating and was able to work out a decent deal for me. I did shop around at other dealerships and I have to say from Rose to Kevin to the financials guy (sorry forgot his name)…. everyone was easy to work with and did not make me feel uncomfortable. I ended up leasing the Mazda CX-5 Signature and so far I love it! I would rate this place 10/10 and use Rose as your sales person!
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October 2023 by Hilda Hernandez
Was very hesitant over walking into this dealership. However , I was welcomed by Brian and he was the sweetest and most communicative. He definitely made the experience run smoothly. Cannot say anything bad from this experience. Thank you so much Brian !Brian Matthews .
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October 2023 by AJ Duffy
Cesar was an absolutely amazing salesman! He is extremely kind, down to earth and honest! He will be real with you and try and help you in every way! He was able to get us a great deal on a 2023 CX-30 plus added benefits you won’t get anywhere else. Absolutely love it! Please ask for Cesar if you are going to be leasing or financing from Mazda of Valley Stream. You won’t regret it! Thanks again Cesar and everyone else at Mazda of Valley Stream!!
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October 2023 by Catherine Callagy
My salesman was Stephen Oddo. I was so happy to work with him again. He sold me my first Mazda 6, 5 1/2 years ago. This week I purchased the Cx-30 AWD Premium model. He is an excellent salesperson, he listened to what I wanted, advocated for me on my trade-in, all went very well. The finance rep also did an amazing job getting me a low APR for my loan.The car is GREAT to ride, I love the height, being higher in this car than my sedan. It is just the perfect size and has great features. I am confident I will be happy with this care.I highly recommend Stephen Oddo and the staff at Valley stream. It was a pleasure.
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October 2023 by Luke
Recently, I had the privilege of working with Will Murphy at Mazda of Valley Stream, and I cannot say enough about how impressed I am with his exceptional service and commitment to resolving my car issue. Will's dedication to ensuring that my automotive issues were resolved exceeded my expectations, and I am incredibly appreciative of his assistance.In addition to his technical knowledge, Will Murphy's extraordinary customer service skills made an indelible impression on me. His professionalism, patience, and eagerness to go above and beyond made my experience at Mazda of Valley Stream genuinely remarkable. I highly recommend working with Will Murphy at Mazda of Valley Stream if you are in need of automotive assistance and service! Will goes you above and beyond exceptional customer service. His dedication to excellence and genuine concern for his customers make him a valuable asset to the dealership, and I am very appreciative of his assistance. Thank you, Will! You are an automotive legend!Best Regards,Mr. Sinacori
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September 2023 by Allison Fowler Gedacht
We had a great experience today with Cesar! He made the process of getting a new lease easy and everyone at the dealership was great. We will definitely be returning in a few years for our next new car!
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September 2023 by Cora Darden
Today was my first time ever visiting Mazda Valley Stream. I had a great experience with Ruth and Cesar who is always there for me and I would have never stayed with Mazda if it wasn't for him. Brian was a charm with great customer service and Craig the service guy explained everything in the video in terms I could understand which I appreciate greatly. I would recommend them to all my friends and family And to everyone I didn't mention I want to say Thank You for all of your hard work and dedication.
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September 2023 by Francisco Kuhn
Buying our Mazda CX5 was an easy and seamless process thanks to the exceptional service at Mazda of Valley Stream. We can't say enough about the great experience we had with Cesar Reinoso. From the moment we walked into the dealership, he was attentive and genuinely interested in helping us find the right fit. Cesar was knowledgeable, attentive, and never pushy, ensuring we felt comfortable with our decision. Cesar took the time to explain all the features of the car and answered all our questions without making us feel rushed or pressured. Cesar's knowledge and professionalism truly made the whole experience enjoyable. We walked away feeling confident in our purchase.
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August 2023 by Jennifer P.
Cesar Reinoso and the rest of the staff at Mazda Valley Stream made our experience purchasing a Mazda CX-5 as pleasant, professional and stress-free as possible. We were grateful that within a day we we able to pick up our car. I highly recommend this dealership.
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August 2023 by Ivy Bouskila
Just leased my 4th Mazda! The staff at Valley Stream Mazda is amazing. My salesman Mohamed and his manager really worked with me to get the price I needed to be at. My dad is getting his 2nd Mazda next week from Valley Stream and just recommended them to 2 friends. Thanks guys!
