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December 2023 by Yolaunda Mclain
MaryAnna made my experience with purchasing this storage unit pleasurable and easy. She explained everything clearly. Thank you Maryanna for your time and patience.
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November 2023 by Jay Gramercy
If you are thinking of getting storage space, DO NOT come here. So many options in the area, including Cube Smart right down the block. The rates keep going up, but the service keeps going down. You are basically on your own here, as they have one employee working, whenever they feel like it. They have a call box outside, but it hasn't worked in two years and no one plans on fixing it. The place runs on an electronic system, so it is common that the entry door and doors to the storage untis are not functioning. If you go here, you are paying top dollar for poor service. In addition to this, parking is always a problem and the atmosphere is not very safe. A waste of time and money. Go elsewhere.
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November 2023 by trina mcneal
Maryanna was very helpful. Not only did she come off her break to assist me, she then helped with the storage app on my phone. Without her help I would’ve had to leave and come back. “Now that’s what I call GOOD customer service”! Thanks safeguard for having agents like Maryanna and your other staff at the Valley Streams location, they are the best!
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November 2023 by Always will BE facts
Maryanna has been an amazing reflection of customer service t it's bests!!! I have been here since Jan 2023 and today is my move out . I finally have a place to move Nov 1st! I highly recommend this location and all the employees and staff that I've camera across here are all excellent
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November 2023 by Victoria Reyes
Maryanna was amazing help, she was so kind to us to figure out the storage unit. Also very sweet woman who seemed to really care about the safety of our belongs being locked correctly. Definitely recommend speaking to her for assistance.
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November 2023 by Shavon McKie
I had a great experience using safeguard Valley Stream. The staff was amazing. Maryanna was amazing and very helpful. The move out process was a breeze. Will definitely recommend!
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November 2023 by Ms Jackson
Emanuela was very informative and patient. She provided great customer service and was so helpful. She took her time to explain the new system coming to the unit.
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October 2023 by Stanwick Walker
I came here today to get access to my mother's unit but she didn't have her key fob. MaryAnna provided alternatives that was greatly appreciated and helped me gain access. She even took time to show me how to use the App once I got it loaded. This kind of customer service should not go unrewarded and that's why I'm leaving this review about MaryAnna.
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September 2023 by Liz R
Went to VS for a tour and pricing for the units. Shani was exceptional in providing the information needed, knowledgeable, helpful, friendly and extremely patient. Thank you
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September 2023 by sabco sabco
MaryAnn was extremely informative and helpful when we visited the facility on West Merrick Road in Valley Stream. She answered all our questions and gave us a tour of the available lockers. The facility was clean and easy to access.
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September 2023 by Nigel Henry
I went to sign for my new storage space today and I must say, MaryAnna Viera was quite professional and very informative.The facility is very clean, the storages are well kept. Everything is digital which makes it pretty convenient. The surveillance system is up to date.I would definitely recommend this storage facility. My visit was no doubt a productive and pleasant one.
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September 2023 by Lorraine Gangemi
What you wanna say all right? Just wanna say thank you so much to Mariana. She really help me to get everything I needed and I don’t know what I would’ve done without her. She is the best and she had so much patience because we’re old and we don’t know what the heck we’re doing, but I appreciate everything she did. Thank you she was
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September 2023 by julio belizaire
Maryanne exceptionally helpful in helping me retrieve my locked cell phone in my storage unit. Maryanne provided service with a smile and a great demeanor throughout the whole process.
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August 2023 by DJ SupaLini
I just booked with safeguard self storage and the booking went smooth & easy with the great help of MaryAnna Viera. MaryAnna thanks for great quality service, professionalism and the occasional joke to make this happy transitions.
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July 2023 by Darren Bailey
Shani R., at the Valley Stream location, was great during my visit. Helped with my issue and took the time to explain how it occurred and took care of it. Thanks Shani, you are a great asset to your company