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December 2023 by Renee M
UNPROFESSIONAL, RUDE AND VERY LAZY WORKERS!!!What we witnessed at this store was unbelievable. There was an upset customer in front of us and the way the employees treated that woman was criminal. About 4-5 male employees literally were bullying and cursing at the customer (a female) because they wanted to be lazy and not do their work. They had us waiting in line for over 20 minutes just to argue with the customer. UNBELIEVABLE! We will not be going back to that staples to do business after witnessing that ordeal. VERY GHETTO!
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November 2023 by Muhammad Ali
So long wait time. Even i order online for pickup. They were busy talking to each other. But i got it what i needed
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October 2023 by Sandy P.
I just this location to find out if they're accepting Amazon returns and the person who answered only gave one word answers and hung up before I finished saying thanks
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October 2023 by T Black (BlackT)
Young lady was very helpful..10/22/23It never cease to amaze me the privilege the lighter shade have in society...This lady walked into staples asked if this was the line for printing. We said yes. She waited approximately 4mins before starting to complain. The attendant behind the counter told her to go wait on line 10 for pickup.. she then told the young man attending to us to help her first after he was done with us.. while all the darker shades had to still wait. Like I said. It never ceases to amaze me.
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August 2023 by meir bamberger
While browsing the store, I had employees approach me and offer me help. The staff was very friendly and helpful. I was able to purchase all the school supplies my kids needed. The pricing was good as well. Plenty of parking available. The store hours are great and helpful for after work shopping.
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July 2023 by Juliana
Wait time and service is ridiculous at this location. There needs to be a better system of executing services, the line should not be wrapping around isles when most customers are there for simple print jobs that should take 2- 4 minutes tops. Instead you wait on line for 45+ minutes.
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June 2023 by Noel H.
All of these reviews are dated, but I see little has changed in a decade of horrible customer service. Spent three hours in the Valley Stream Staples today. I usually avoid this location because computers and printers are often out of commission and the Printing and Marketing Services Center is notoriously slow. Some of the workers are helpful for sure, but I witnessed a supervisor brutally berate an employee, who was working hard at addressing my needs with little support. It is a poorly managed store and I was given the excuse that they deal with such high volume unlike other stores, but I have been in stores just as busy and never waited as long or been met with such rudeness. After waiting in one line, I was told by one worker that I had waited on the wrong line and would have to go wait in another line that had gone from one person when I first arrived to multiple people. Ended up waiting an additional 40 minutes when the original worker could have easily helped me in about 15 minutes. The Staples corporation obviously doesn't care about this location at all as the people there don't seem to be well trained (with a few notable exceptions in a couple of kind employees/I wish had their names). They even have a sign warning people that it will be a 30-minute wait for any service. AVOID this location unless you have lots of time to literally burn.
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April 2023 by GMP NY
The worst Staples in the tri-state area. Lines down the aisles and no one seems to care. Go anywhere else but not to Valley Stream.
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March 2023 by Re Harry
It's ridiculous how long the lines are, some staff are not friendly, as I witness today.I love supporting my neighborhood business but ...There is a sign that says waiting in line can be up to 30-40 minutes I believe. Needs more employees and friendly ones.
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December 2022 by J Ve
This is just a comment about an old review from like 4 months ago staples online store is different from in store you can ask for price matches is people would read the stores have this posted all over
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December 2022 by Nicole Amaya
The staff at the print & marketing center are extremely helpful. I go fairly often to print orders for work, and it is a very busy store. I have always seen the staff be very patient and always go above and beyond to help the customers as best they can. Jeffrey especially has always been great in helping me get the my many different custom products.
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November 2022 by ChozenOne Jonez
Very very very slow. You wait almost 30 minutes on the line. There are 6 workers in the back but only one helping customers. It's very unfortunate especially if you have something to do important for work. If you want attentive service this is not the spot. But hey who cares anyway because the employees at this location most definitely don't. Still waiting 20 minutes only 4 customers in the store
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November 2022 by Kayla D
I called once asked a question and mid sentence the lady hung up on me. I called again and she did the same thing again. I had to wait on hold twice without my question being answered
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October 2022 by Lorna McBean
Staples is the right place to go when you're looking for school or office supplies. Supplies are usually costly but Staples offers sales. You can also make purchases with points.
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August 2022 by Georgie H.
30 minute wait for online order pickup because they lumped copy services with customer service and online orders. If I just picked up what I needed it wouldnt have taken this long. Also the prices listed in store don't match the prices online. I would definitely just order from somewhere else next time. And the whole time I was waiting the speakers kept repeating that a call was holding. They're always either short staffed or inefficient.