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September 2023 by Kayla Currie
Having been a client of Rose's tax services since 2014, it is with considerable disappointment that I find myself compelled to seek alternative tax assistance. The unfortunate events of the past year have resulted in a substantial error in my tax filings, ultimately leaving me with a minimum IRS liability of $6,300, primarily due to her failure to report my complete income. Shockingly, she reported only a fraction of my earnings from the previous year, causing significant repercussions.My experience this year has been no less frustrating, as the IRS flagged and initiated an investigation into my return, revealing that Rose had only reported income from one of my three sources of income. Furthermore, even when attempting to engage her services this year, the lack of responsiveness and communication proved exasperating. Regrettably, this exacerbated my need to explore alternatives for my tax needs.The untimely loss of her father and husband within the same month has undoubtedly been a significant personal challenge for Rose. However, it is impossible to overlook the noticeable decline in customer service and attention to detail since the passing of Barbara. Our loyalty, as a family, to TBA Tax Services was rooted in the exceptional relationship we initially had with Barbara when she first established the business. It is deeply disheartening to witness such a deterioration in service quality.Regrettably, I must express that I will no longer avail myself of the services offered at this establishment.
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March 2023 by Jorge Ouvina
Being doing taxes with them for years. Since Barabara passed this place is not the same regardless of the nice letter they sent out saying the opposite. Called to do my taxes and was told just drop off paperwork as before as no in person Consultation.Last year I had to pay a tremendous amount and all I got was that what it is...
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June 2022 by Keith Earnest
Very polite and patient with customers.
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August 2021 by Keith Davidson
I was rudely told that they no longer provide notary services
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May 2021 by Gamal Elshendidi
THA MANAGER AND STAFF ARE GREAT PEOPLE TO DEAL WITH THEM
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February 2021 by Vlad P
I've been using TBA for all my financial needs for over twenty years. Very professional, courteous and knowledgeable in corporate and personal Tax Law as well as financial planning. I recommend them highly!
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June 2020 by BRENDA PERSON
I CAME TO TBA, Since 2013, AND I MUST SAY FANTASTIC , GOOD QUALITY, GOOD VALUE, PROFESSIONAL, RESPONSIBLE, AND CARING. THANK YOU BARBARA AND STAFF. I WOULD NOT TRADE THEM FOR THE WORLD, THEY ALL CARE. GOD BLESSING FOR HONESTY .
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April 2020 by Mrs. Sherlyn C Richardson
Barbara is so down to earth and her vibes of quality services is so profound
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March 2020 by Al Benoit
I was recommended by a friend and it has been a great 15 years. They even redid ones I did myself and got me back more money. Pleasant experience all the time. Rose M. is my favorite but all are great,
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February 2020 by Nurvin Flowers
Barbara and her staff has helped me with my tax returns for over 20 years and always provided excellent services.
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January 2020 by James Gemmell
my wife and myself have been with Barbara for 35 years and we love her and her staff. We have alway had the very best of care and always left the office in better spirits than when we can in. The level of care and concern has always been top notch.
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January 2020 by VICTOR HILER
It is unfortunate the experience I received. I was referred to them by a good friend. I tried to call more then 6 times and after attempt and messages no luck
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October 2019 by Bryan L.
The Owner of TBA Taxes was very rude to us she never returned our phone calls and we have been calling her every other day for a month we tried making an appointment the secretary gave us an appointment a whole month away she never even took a minute to sit down with us to explain what she does what she needs from us or how her whole accounting process works all of our personal and financial documents were just dumped it in mail without calling us and letting know to come pick them up or that she needs additional information or it was just to complex for her business to handle the only time we was able to speak with her was when a friend of ours who referred us to her he's also a major client of TBA Taxes he reached out to her to inform her that his friends is not getting any communication from her office so after he communicated that to her we still didn't receive a call from her we call her again a couple days after our friend reached out to her and she finally accepted our call and told us that she's available the next day even though her secretary said she won't be able to see us for another month anyhow we got to her office while sitting in the waiting area she comes out of her office yelling at us being very rude and unprofessional with all our documents dumps it on us yelling and asking us what wrong with post office and that she needs additional stuff not specifying what she needs why hasn't she been returning our calls or why she is treating us like were not even human and without even getting a word in she tells us if we don't like the way she works find someone else so after her rude insulting,degrading and dismissive behavior towards us for no valid stated reason we had no choice but to leave but upon leaving I just had to ask her to just admit that she didn't even wanted to work with us from the beginning I would have understood that but instead she chose to give us hard time humiliate and degrade us for a month and then refuse to work us which left me feeling that the only reason for that behavior was because of the color of our skin but that's just my conclusion that I came to because she didn't give me any valid reasons why she felt the need to treat us that way and this review is just to make consumers aware of the type of behavior TBA Taxes exhibit to there potential clients hopefully your experience will be better if you choose to work with TBA Taxes
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September 2019 by Therese Knopf
They are so wonderful in this office so helpful and so calming
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April 2019 by Rick Sanchez
Barbara is rude, they mess up taxes. Do not I repeat do not use them. Been using them for years until what happened was the last straw. Self centered
