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November 2023 by Mary Mitarotonda
One of the drivers of a Troiano Fuel Oil truck found it necessary to cut through a funeral procession on Friday , November 17th in Glen Cove causing a problem. I am sure they were clueless. The entire procession noted the company buffoon. I only hope that driver’s departed loved ones are shown the same lack of respect and compassion shown. Thank you Troiano for having such class.
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February 2023 by Evelyn O.
Well, I called this morning, and the technician came. They charged me a little bit more than what they said in the phone; but the technician worked one hour and a half on tuning my boiler. He cleaned the little tube on the feeder machine, and I was happy because the last guys that I called from another two companies they never cleaned for me. He was very polite, and I hope everything is fine. I am planning to call them again next year for the tuning. Yes, I will recommend their business to other customers.
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January 2023 by Mary M.
Amazing company with terrific service and prices. Highly recommend!
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November 2022 by Edwin Reyes
Friendly and great service.
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August 2022 by Jennifer H
We've been using Toiano since the late70s early 80s the servicemen and office staff are always helpful and lovely to work with.
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March 2022 by Thomas Montemarano
I use Troiano fuel for property’s I have in Oceanside. I believe this company has true family values on how they run it. I have had problems there and they come and always take care of it. For a far price. I had them do an ac job for me st my dads house great job by Vito and Richie.
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December 2019 by Drip V2
COOl I love the colors of the truck
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April 2019 by Hector Figueroa
I called today and spoke to Cathy and let me just say, she was very professional and patient I'm sure they are getting flooded with orders. Kudos to you lady! Stay warm in hart😊
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April 2019 by Miriam E
Best price for heating oil and you no need any contract. I recommend this company.
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April 2019 by Jessica Herrera
VITO TROIANO and his company are all pieces of garbage with no phone etiquette or professionalism. I asked to speak with a manager regarding an issue I had, the service rep refuses to give me the managers name then when Vito gets on the phone he began yelling once I ask For his name.(in which I have The recorded phone call) Very unprofessional my family and I have Been loyal customers to these pieces of garbage for over 20+ years. THEY WILL NEVER RECEIVE A PENNY OF MY MONEY EVERRRRR AGAIN!!!! I've reported these disgraces to the better business bureau for their lack of customer courtesy.
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February 2019 by Walter R.
A wonderful company to do business with! They are very helpful and work with you when you have a service issue. During this past winter, on a day when it was only 4 degrees out, my heating system stopped working. After placing a call for service early in the morning, a tech showed up a short while later, fixed the problem and I was up and running just a few hours later. What more can be asked for. The tech cleaned up, and after leaving you would have never know he was even there... Nice work!!
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January 2018 by Julianna R.
This company will rip you off if you let them! The management co. that owns my apartment building is d*** enough to use Troiano, and our hot water goes out LITERALLY EVERY 3 DAYS! And I'm not exaggerating. Every time we see these schemers who come here to simply press the "reset" button and get paid for it, they have the audacity to blame the tenants of the building for the hot water going out. Um. No. Obviously they're not fixing the hot water heater because they love getting paid to come here and hit the reset every 3 days! This company is a pile of turds. I'm ashamed that they're located in my home town. Rude and SMARMY AF! The only company worse than them are the slumlords who actually own this building!
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December 2017 by Jessica H.
POOR CUSTOMER SERVICE!!!!!!!!! HORRIBLE PHONE ETIQUETTE!!!!! The manger Veito or Vito Troiano is one word to sum him up an A*********** I've been contacting this company for days to get service. My family and I have been purchasing oil from this company for over 20+ yrs and the audacity for a simple airhead sales employee and her dick in the a** manager to not only be rude, but yell over me while I was speaking. I will be reporting this s*** hole of a business to the better business bureau - xoxo ur former customer on Mayda Road