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February 2024 by Michael Buneo
We've been taking our animals here since they opened. I consider Mike Jones to be a damn good veterinarian and good friend! Great care for your animals!! Top notch staff!!
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November 2023 by Michele Nelson
Best Veternarians and staff!!
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November 2023 by Patti Christian
Everyone was very welcoming..... from the receptionist to the dr herself. It was my puppies first time and they all took good care of Freckles. They also listened to my questions and took time with me to answer and to put me at ease. I have no worries with taking Freckles again.
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October 2023 by Keith Boylan
The staff here are great, and very friendly. I wouldn't consider taking my little hippo anyplace else.
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October 2023 by Teresa Chick
They are very kind and compassionate. The best around!!
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September 2023 by kat
Just recently our dog was neutered and also had a gastropexy. I got the call that he was done but he would have to spend the night and that it was their policy. The vet tech on the phone said there were cameras and if something went wrong, the vet was near by to go in and care for the pets. I disagreed with this policy and wanted to bring my dog home since I would have eyes on him 24/7 compared to a camera and they refused. I was not rude nor mean on the phone and said I was more than comfortable watching him due to my medical background. They still said no. I nicely said ok I just can’t guarantee we will stay there as I disagree with this policy. I was told even if he was simply just neutered he would have to spend the night because that’s their policy. Now If they said the surgery was more complex than expected or something had happened I would understand keeping him, but this was not the case.Now In Reality I was looking to switch anyways due to the long drive of 30 minutes every time we needed our dogs to be seen (hr round trip), but this experience just made me switch earlier.2 days after his surgery I called to get his files transferred over as I can’t make an appointment for my dogs as new clients at a different vet without them. Our appointment was far out because I knew we still had to do post op and get his staples removed with Happy Valley who did his surgery.My husband called to schedule his post op and staple removal and they basically told him our dogs were no longer their patients and they will give him a staple remover and I can remove them since I was a nurse and felt comfortable. So they won’t trust me to care for my dog after surgery but they trust me to take out my own dog’s staples lol. Now being a trauma/Surgical ICU nurse at a level one trauma center for 5 years, an OR nurse for 3.5 years and a pre/post op nurse currently with my doctorates, I feel more than comfortable doing so since my entire career I’ve cared for the sickest of the sick and the most complex surgical patients but that’s besides that point!! They literally tell me I have to remove the staples but yet I can’t bring my dog home and care for him 5 + hrs after a routinely performed procedure.I called our new vet and told them what they told my husband and they kindly said absolutely no problem we will take care of you and got me in at the 10 day mark to remove them. Even though I would have been more than happy to do so myself, I need to have a vet established for my dogs as it’s not appropriate nor responsible as a dog parent to not have a vet readily available if needed.Happy Valley apparently doesn’t care for patients after their files have been transferred, didn’t even bother to ask when their appointment was scheduled so a transition of care could be established, even though they know a new appointment may not be able to be made for a few months. I felt as if they just abandoned them and clearly took offense to me wanting to switch even though it had nothing to do with their care just simply their policy.Three out of four vets I called don’t keep their dogs overnight for being fixed or a gastropexy because they are routine outpatient surgeries for dogs. Our new vet ensured me this was 100% not a policy they had, they are just a few miles away from us, and have great reviews which is why I switched.If Happy Valley didn’t just do a double standard I probably wouldn’t have written a review, but to say your ok with me removing the staples and will give me the device to do so, yet won’t trust me to care for my dog after a routine surgery is just not ok with me.
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June 2023 by Lizzy Bortle
Good job Happy Valley you vaccinated a sick dog for rabies, and now a family mourns the death of their beloved pet. Pure ignorance and negligence. Shame on you.
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May 2023 by Chad Manaseri
Vary friendly staff . Nice and clean facilities. Fast quick and great with the animals
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November 2022 by Valerie Edwards
Just moved back to the area and was lucky enough to get an appointment for my little Miniature Pinscher who has all kinds of allergies and skin issues. Mike took his time answering a ton of questions and really seemed to care about how I felt as an owner about different treatment options. The office and staff are really nice and very laid back… I felt very comfortable throughout the whole experience.
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August 2022 by cheryl sgarlata
I love this animal hospital Dr Mike has helped me with several sensitive issues in the past and the staff is WONDERFUL!
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August 2022 by Karen Sipley
Staff very friendly and compassionate always there for quick apptments love of animals is very apperent
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May 2022 by Evan White
They are amazing, helpful, kind, and compassionate. As a first time dog owner, I have lots of questions and worries. Without even being a client(I would if I could!), the staff went out of their way to help talk me through my puppy's first tummy ache. What to look for, when to call my own vet, and even a phone number for online care incase I needed it. I can't thank them enough
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May 2022 by Melissa Piersall
Duck, Sloan and our family love Happy Valley they take their time with your fur babies and make sure you also understand everything they are doing and why it needs to be done.
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April 2022 by Valerie Cehonski
Just moved back to the area and was lucky enough to get an appointment for my little Miniature Pinscher who has all kinds of allergies and skin issues. Mike took his time answering a ton of questions and really seemed to care about how I felt as an owner about different treatment options. The office and staff are really nice and very laid back… I felt very comfortable throughout the whole experience.
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March 2022 by Cindy Harrington Stoffle
Absolutely LOVE our vet!!
