never answers the phone, then gets routed to customer service line where they don't answer. you can't get any help online because they tell you to call the help line which they never answer.
November 2023
Stopped in unannounced because my glasses had got bent and the lenses had popped out. They looked pretty busy but it wasn't long before Kaleb took care of my problem and adjusted and cleaned my glasses like new. Kaleb's handiwork is better than any advertising they could buy. My wife and I will be back for all our optical... read full comment
November 2023
Great service provided by Nichole, Mikhail, Aaron, and Kevin!!!I don’t understand the lower average rating because I’m always pleased when I come to Visionworks. I’m most thankful for the staff’s patience when answering my 100 questions that they get asked all the time.