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“I was 10th in line. The line moved along quickly. The employee was very helpful and I felt quite satisfied. All instructions were explained and when I got home, were easy for me to use. Thank you.”
“I came in and asked about service and the young lady I dealt with was amazing I believe her name was brandy , she did a amazing job as well as her team , who were very friendly from the start with there warm hellos”
“This review is for the Verizon store located at Oakdale Commons on Harry L Drive, Johnson City, NY. We have 4 cell phones on our Verizon plan. On multiple occasions when ever we had issues, we would call Verizon's 800 #. Every phone call has been met with extremely LONG calls and MISINFORMATION. Each time, we ended up needing to go into a Verizon store. Of all the locations in our area, we have found the best support at the Verizon store at the Oakdale Commons. The store manager, KAISY O., has been the most informative AND the most helpful multiple times. More recently, on 6/30/25, and after multiple lengthy phone calls with Hazel (Verizon 800), we called Kaisy. She was so helpful. We ended up needing to go into the store for a replacement, and between KAISY and DERRICK, we walked out with 2 new iPhones. Thank you both so very much!!!”
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“Had the absolute pleasure of having Nathan (I’m bad with names but I think it was Nathan ) help me yesterday! I had some weird issues from a previous purchase and Nathan just went above and beyond from what I came in for to really help me get things figured out ! Just super pleasant and chill and I feel confident that if I ever have a question I can go in and be helped bc he’s there”