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February 2024 by Jerry B
Very clean store. Not as well stocked as others for electrical parts.
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February 2024 by Crystal “Feyer Cween”
Great service in the paint department and beautiful flowers at the register!
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February 2024 by andrea chanique
We love this store. The workers are amazing the store is very clean and organized
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February 2024 by Maureen Ganley
Lowe's simply has everything one needs to fix anything. I love this place!
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December 2023 by David Merrill
Lowe's is my candy store! I can spend hours wandering the aisles finding stuff I never intended to buy.I have never had a problem with receiving a Veterans discount.
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December 2023 by Jason Barbour
The lady who ordered my washer/dryer on black Friday messed up my address and and phone number and created a nightmare headache for me. So unprofessional and the delivery team will make the decision if they want to deliver it on Sunday or reimburse me so I lose my deal if they chose no. How sickening to make me wait 4 days to find out even if I can get it delivered or if I have to spend more time to be refunded
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November 2023 by Rick B
Used to love this store. Over the past 10 years has gone down hill a lot. Every time I need a small part it's out of stock. Ordered 2 doors recently and had them delivered. Both doors were damaged and bowed. One of the doors looked like it was a damaged return they sent me. Had some questions about a recent appliance purchase and was left on hold for 35 minutes, finally just hung up. Not the this specific stores fault but the lowes website is also the worst. Every other major appliance retailer will let you add instalation online as part of the purchase, but lowes makes you set it up seperatly with the store.
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November 2023 by Tony Schultheis
I ordered a washer a couple of days ago, that came first thing this morning.The third party shipper told me that they had no charged battery to use their wrench to take out the shipping bolts. I was their second delivery for the day. Then they had no hand cart to move the washer to my utility room. Fortunately, I had a heavy duty cart to let them use. They obviously did not set up the machine as I now had to remove the shipping bolts.After they left my driveway, they left a large water bottle full of urine in my driveway.I called the manager of the Vestal Lowe's and complained. He forwarded my complaint to the shipper in Syracuse. They called me to apologize and said that this has happened before with their delivery people, and these guys will be reprimanded and docked pay.This is not Lowe's fault. I think that the shipper should of refunded the fee I paid for the take away and for their employees leaving a biohazzard in my driveway. I do belive that this is a punishable offense by law.
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October 2023 by Jon Ludwig
WHAT IS GOING ON?> I cannot believe this. Job 798030079. Carpet was in stock, but you put it as custom order. This is an apartment that has been rented. I used Lowes because it was supposed to be fast. What a mistake. They have no idea. Now I have been on hold for 20 minutes and counting. I defy you to get in touch with the store in Vestal, NY. I recommend you use your usual carpet compony
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October 2023 by Jeff Doolittle
'House' and 'Rich' were great help this afternoon. Everything we needed was on the top of a rack and they didn't hesitate. Two isles closed and seven items. Plus...they helped us open them to ensure the condition of the products. Nice job guys.
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October 2023 by Keith Sherwood
I liked either Lowe's equally, whether it was by Old Vestal Road, or upper Front Street Binghamton. They have a great deal on brake clean, also m o t o r o i l, a lot of great deals.
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September 2023 by Deborah Patten
Refrigerator and range delivered by independent from warehouse out of town. Does not do hookup or switch door hinges. Doors do not close without pushing them and neither seal causing ice build up in freezer. Have purchased ice maker that now needs to be installed
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September 2023 by Chuck Whigham
Owen, Paint Department Associate is the Best PERIOD! He always greets me with a smile and he is happy to help! I live about 15 miles away and I go to Lowe's in Binghamton sometimes twice a day. In short, I cannot say enough about how great Owen is in providing customer service.
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August 2023 by Laura Conaty
Was looking for a specific fuse that 2 other local stores didn't have. I was shopping via Instacart and I really didn't find the exact package I needed so I called the store and spoke to ANNETTE in CUSTOMER SERVICE. Not only did she look for the fuse in their inventory for me, but she also went above & beyond and met my shopper in the aisle to show her which one I needed, specifically. Now THAT'S CUSTOMER SERVICE. Thank you. Annette!
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August 2023 by Monte
Getting real sick of having to use the stupid check out machines especially when I have cash. Because of them I am now driving 5 minutes out of my way to be greeted at a check out at Home depot.
