-
January 2024 by Stell P
Had a flat tire and they helped me and took care of it super quick. Mr. Tire gives me peace of mind.
-
January 2024 by Connie VanSteenburg
The only shop that touches my car. The manager right down to all the mechanics does a great job.
-
November 2023 by Harsh Pacherkar
Rude guy at the desk. He wanted me to drop off my car just to inspect the tires. Other guy yelling on the phone next to him. Never going back again.
-
October 2023 by Tyler VanDervort
I made an online appointment a day in advance for 830 a.m. for an inspection. I was going to wait for my vehicle as inspections do not take that long. However, When I arrived, they told me that their vehicle inspector was very busy and that they wouldn't be able to get to my vehicle for several hours. What's the point of having an appointment if they can't get to your vehicle until several hours after the scheduled appointment. This is the second time I have been to this location for an inspection and both times I have had appointments and the same thing has happened both times. I will not be back. I went to the other location in town and they got me right in. Much better service there too.
-
September 2023 by Michael Broglio
My son had a dead battery that needed to be replaced ... on a Sunday. He was away from home at school so I couldn't be there to take care of it with him, and the local auto parts stores would not perform the battery replacement because accessing the battery was to much work for them. I called Mr. Tire and Dallas at the Vestal Road shop was able to get the right battery for the vehicle and arrange for it to be installed the same day. When you're a parent and your kids are away from home, it's nice to know there are places where they can go if they need help. Thank you, Dallas, and the folks at the 4010 Vestal Road store for the courteous, professional, and capable service ... and for being there when we needed help!
-
September 2023 by Wilson
I had a flat tire and pulled in without an appointment, no prior call and was still serviced despite all mechanics/bays being occupied! Mike, thank you for helping me out with the flat tire at no charge, you rarely see this type of courtesy/customer service anymore
-
August 2023 by z z
They gave me unwanted tires, and they didn't tell you the detailed information about that tire on the phone. I want a good tire not this.
-
August 2023 by Zr Z.
I asked for a maintenance and state inspection. They changed my tire without my permission. And this tire is not good. Their manager Richard Lorenz is so mean. He talked to me about switching the tire, but he said nothing about changing the tire. Charge me so much for a bad tire without my permission, people should avoid this place.
-
July 2023 by Angel Neville
Put a tire on rim for us after I got a flat, I accidentally went to wrong one from the one I had called and they still helped us! Awesome place!
-
June 2023 by Christopher Cullinane
We've trusted all of our cars with Mr. Tire for years and they have taken excellent care of them. We've been alerted to issues that genuinely needed attention. Staff are honest, detailed and have been excellent to work with. Great professionals all around.
-
June 2023 by Mark J. Radzikowski
Stopped in on a Sunday as my friend had a bad valve. The parking lot had a handful of cars in it. The guy working behind the counter was flustered because they had multiple cars of Enterprise Rental that were behind.I believe his name was Jeremy who comes back out to tell us, "If the lug nuts snap, it's not his fault he's just warning us." Then he made it seem we were inconveniencing them. Another couple came in for their car and he told them, "Well it's done, but there's only one tech and me here so bare with us".Customer service was both poor and slow.Lobby / Waiting Room is not very inviting either
-
June 2023 by RICHARD GRANEY
I've been dealing with Mr. Tire, at this location, for several years and have not had any problems. I will continue to use them in the future. All the people I've worked havehave been friendly and knowledgeable. and easy deal with.
-
April 2023 by Hayeon Kim
BEST auto repair shop! I was charged $1000 to fix my engine somewhere else, but Jeremy from this place re-diagnosed and found out the place I went previously tried to write me off by making me change the parts that I didn't need to get it changed. He saved me $500. He was super accommodating and helpful. I've been to four different places around Binghamton area, but this place has been the most helpful place ever. Please go here!
-
March 2023 by Daniel Hodack
no. they put struts on the wrong sides of my girlfriend's car and she took it back to them because it was making noises which also caused more damage. they still had no clue what they did. finally Hyundai dealer fixed it. she won $3000 from them in Johnson City NY court and hasn't seen a penny back from them over two years ago. MONRO Rochester is the parent company.. they won't help either. it really is unbelievable
-
March 2023 by Yanina Calderon S.
Last month I visited my grandchildren at Vestal. A day before my return to the city I had an issue with my tires, took it to Mr. Tire they put air check all the tires, they didn't charge me, but later on I realized the warning light for the air tires was still on, I waited, drive around but light still on, took it back to Mr. Tire amazingly they check again did assure I had no problems going back home. It was too cold, so the line was froze, tires were good, but they make sure of my long driving was going to be a safety one.Definitely this is a place I recommend for locals and for driving true the town.Thank you Mr. Tire and your staff, all were so helpful, cordial, and care, I felt so confident going back home!
