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April 2023 by Tracey K.
Your locationPlanet PreOwned2100 Vestal Parkway East Suite AC, Vestal, NY 13850Used car dealerT Netka159 points 43 minutes agoDONNA HUNG UP ON ME. You told me u put under armor rust proof on the car & sprayed my seats for 2000.00. My mechanic said it was never done. Jim said oh yeah, sorry, we never did it, I'll just send u a check. No apology. ADAM BARNS never included the pink slip or registration in the envelope so I was driving illegally. When I spoke to Donna about it she hung up on me. I spoke to Jim who laughed at me and didn't know what the pink slip was for. I work for PennDot so I will tell customers & other car dealers that ur crooks, liers, unprofessional and incompetent. You should be ashamed by how u rip people off. A complaint will be filed with the state attorney General for fraud.
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January 2023 by Anna S.
I have a VW jetta and often times I take it to a place that specializes in german cars and has the correct parts on hand.I hate going here. Staff at the service desk are so damn rude and condescending. I was telling the guy what was wrong with my car and he rolled his eyes at me because i'm a younger woman- but I'm not an idiot! His tone when he said "do you HAVE an appointment with us?" yes, yes I do. "you do know you won't be getting your car back today, right?" yes you dimwit Im aware!So after 3 days I go back to get my car and one of my lights is still on for something they said they fixed.. so boom there I am waiting again for them to fix it, after I paid nearly 2 grand for the repair they didn't do. They also changed my tires and didn't replace my lug caps so I had to drive back AGAIN and ask for them back. Assholes.
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January 2020 by david clifford
I had a good experience purchasing a vehicle. My previous vehicle was totaled in a flood, and i needed something within a month which was able to be done. This is better than a buy here pay here! You get a better quality vehicle, lower mileage, and they ACTUALLY REPORT TO ALL 3 CREDIT BUREAU's! Now when I am back in the market for another vehicle, my credit will reflect that! I would recommend them to friends and family.
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January 2020 by Franklin Moss
Not what I expected. Everyone was warm and friendly, and actually wanted to help me get into a car. I would highly recommend Planet Credit in Vestal to anyone with less than perfect credit. I am very happy with my experience and will share with others looking for a vehicle. Thank you Ashley & Scott!
