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April 2023 by Barbara Barnes
I always order online so I had never been to the store. However, I had a return and was told I could just bring it in to the store. I was so pleasantly surprised. All the salespeople were so gracious and accommodating. Although they don’t typically carry my size ( I am in the plus category) they were more than happy to order anything I might like. They accepted my return without difficulty andordered a replacement which I already have.I highly recommend this store if you are interested in quality and class. A+++???❤️
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December 2022 by Cindy Zaparzynski
I was in the Vestal store last week to return something that didn’t work. Christine gave me such wonderful customer service without being pushy. She found me just what I was looking for plus a vest that I wore all weekend.
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October 2022 by Sissy XOXO
I've been a Talbots customer since 1991. I shop there almost exclusively because I'm very petite and I know the size 2P fits me perfectly. The staff are friendly and extremely helpful. Always a pleasure shopping at the Vestal store!
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August 2022 by Cheryl DiStefano
Sales associates were very friendly and responsive even though I came in primarily to return items I bought through the website. Ended up spending twice what I returned.
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May 2022 by Lauren E Notchick
Lady at front desk was just staring at me and said nothing when I asked “hi how are you?”. Very unfriendly. I’m not sure what gives you that right just for working at a Talbots. Curtesy is important
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February 2022 by Kathy C.
I have had a good experience each time I have been at Talbot's in Vestal. The ladies always greet me and ask if I need help.
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November 2021 by Lisa Godino
Great customer service! Jewels was kind and courteous, and she spent her time finding clothes that suited my preferences! I would recommend this store highly! Thank you Ladies!
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November 2021 by Taylor Jackson
One of the ladies tried to convince me that I’m plus size and that I would have better luck at Walmart. I’m a size 4 for reference.
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November 2021 by Macy Hammond
Sales lady was very rude to my friend.
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October 2021 by Mary Caldwell
I went to Talbots looking for a suit for a job interview. The sales associate offered to help. The words and tone she used during my experience felt condescending and insulting. She suggested that I needed a large size which wouldn’t even stay up! It was a very unpleasant experience. I would have to describe it like a “Pretty Woman Experience “ like when the sales associate didn’t believe she was the right type of customer for the store. It’s unfortunate because I do like the clothes but service is important too.
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October 2021 by Jason Caldwell
You can't understand how band the service is here.Not in words, at least.Picture related.
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October 2021 by Nancy Wheeler
Terrible customer service
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August 2021 by Barbara Dougherty
Excellent experience
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July 2021 by Kate Evans
Love the store, gorgeous clothes & jewelry staff was very accommodating ❤️❤️❤️?
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July 2021 by Patrick d Ferro
To expensive.