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November 2023 by Tammy Geertgens
I got pulled over in Vestal and my truck got towed, as in the other review the cost to get my truck back was $585 on the 2nd day. And 85 a day for storage?? Seriously?? Just proves that they want to make it impossible for people to get their vehicles back , they could care less how this situation is affecting the families in their community that now have no vehicle. I'm a grandmother taking care of my 5 grandchildren, because of such a high price to get my vehicle back I am unable to do so. I've now lost my job as well due to lack of transportation so here I sit with 5 kids to care of and no income. I'm probably going to lose my house as well. All because of their ridiculously high charges and an unwillingness to work out a solution with their customers. I do hope you realize that you are literally ruining lives, children are now going hungry, homes are falling apart . When you look in the mirror or lay your head down at night, I hope you see your own true colors.
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November 2023 by Mindy Barkman
I called Triple Cities approx at 10:30pm and they picked up on the first ring. Mike was awesome to deal with and he got a driver dispatched right away. The wait time was less than 30 minuets!! The person that showed up was named Hunter and he was so nice, and got the car right up on the lift and towed back to our house. I have also used this company for other towing issues I have had and they have always been quick to the scene and offer great customer service!! I highly recommend!!
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October 2023 by David Keen
Great tow company. They went over and above to get our boat to storage after the hub broke. Took great care and was fast. Will use them for any towing needs we may have. Also will highly recommend to anyone needing a towService: Special vehicle towing
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October 2023 by John Hughes
Professional and courteous. Reasonably priced. I was very satisfied with their service. Breaking down on the side of the road sucks but it wasn’t as bad as it could’ve been.
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August 2023 by Alexis C
The best towing company in the area. They were a great help when I totaled my car. Very professional and made dealing with insurance super easy.Services: Car lockouts
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August 2023 by Nichole Harageones
Funny how they said two years ago they wouldn't air customers dirty laundry on Google. My husband wrote a 1-star review yesterday and they proceeded to do exactly that. I also don't feel safe trying to pick our car up while I have my child with me after the way we were yelled at just for asking about getting an itemized bill. I get having a bad day, but there is zero reason for taking it out on customers. Can't wait to hear their response, as they respond rudely to the 1-star reviews.
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August 2023 by Jonathan Harageones
Not recommended for doing their own math.Tried withholding prices, over charging, and threatening to claim vehicle.Refused access to vehicle the day it was towed, refused release, refused invoice until 28 days after towed.The owner was seemingly emotionally unstable, became very angry and wrote an outrageous bill and when I requested he explain the costs and what they were. He quoted me 85 per day storage, 250 tow after stomping off and getting an attitude about "not arguing". He then told me that's why it cost 475 one day after it was towed, less then 5 hours after release.475 - 250 = 225 - 170 (85x2) = 55?That's all that's written down. No mileage.Are they just pocketing that extra 55$? Very shady business practices. He will tell you he goes by the book, but admits making up arbitrary numbers for prices. He even wrote it on the invoice.Try to avoid if possible. This kind of criminal activity is common in this industry, and they are no exception to someone who is trying to take advantage of your misfortune.Picture is "invoice" received from "boss" who was driving today because people don't want to work for him and he's taking it out on customers.Service: Car towing
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August 2023 by Jiri Simon
Called them for a tow..the guy shows up,and leaves after roughly 2 minutes.when I called to see why he left ....they said he went to an emergency.then he never showed back up....I called Wilcox towing,and they got right on the job ,and for a better price.
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July 2023 by DONNA VERGASON GIBSON
Was dispatched by triple AAA talked to driver and never showed up!” Couldn’t find location” canceled the tow called tripleAAA but didn’t call us !
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June 2023 by Ethan Beaman
Had an issue this morning and needed a tow in an unusual circumstance. They could have easily hung up on me and said "we don't do that" which was the case with companies I had called before. Instead, These guys answered the phones fast and helped me quick. Great Work!
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April 2023 by Brian Kim
Michael is amazing. Had to make the hardest tow in the early morning, and he was very helpful, professional, and friendly. Big thanks to Michael!!
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March 2023 by Eb M
Thank you for being efficient and professional when towing my car in a timely manner yesterday.Service: Car towing
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February 2023 by Annmarie Gallagher
I had my first unfortunate experience with a flat tire…I called AAA, who dispatched Triple Cities Towing to my rescue. A young guy named Chris came out to help me in the freezing rain and worked in the wintery slush to change my tire. He was quick, friendly, and super helpful! I appreciated him so much!Service: Tire change
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January 2023 by morgan coll
REQUEST TIM! I got stranded on the side of the road and was 2 hours from where I was going. I was picked up by this really nice guy named Tim who made me feel super comfortable and talked the whole ride. Great music, great company, and over enjoyable experience.Service: Car towing
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January 2023 by Christy Valentine
We were stuck on the 86 during snow storm. Chris and Bill , the Tri City men, were fantastic.They towed us to a local hotel. They were fast, professional, kind and very friendly. They deserve an A Plus!!!!!Service: Car towing
