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August 2023 by Sonya J.
Very prompt, professional service. Always answered my questions and took my calls. Very much appreciated their service!
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May 2023 by greg wolfe
I had some minor parking lot damage that I took in for an estimate. During the evaluation the manager thought he might be able to fix the problem with a little work on the spot. It looks great.Also the staff I had contact were also very friendly and professional.Service: Auto body & trim repair
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March 2023 by Norman Breen
Great job on repairing my 2020 Pacifica! You'd never know I had an accident.
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March 2023 by Ali Ali
Great service and very friendly staff
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November 2022 by Gary Harvey
Scheduled a appointment to get my Wife’s VW passenger mirror cover replaced. The mirror was completely functional, VW dealer quoted $300 for new light and cover. I thought I would get a quote and stay local. I was wrong, I was quoted $900+ for the repair. I questioned why they could not do the cover and light. My received response was I need to buy the entire assembly, since the mirror is not sold separately. The mirror was not damaged!!. I guess it is just a reminder to check with the original manufacturer before outsourcing. Be careful
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August 2022 by Dan Kusnetzky
Outstanding service. The staff were both professional and quite friendly. We were kept informed throughout the repair process. We can recommend them.
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February 2022 by Lori Maruszak
Says they'll get back to you left phone # and email..never got back to me..best to find another place to have ork done
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February 2022 by Charmaine Clark Heffner
I brought my car here for repairs after hitting a deer. They worked directly with my insurance company and all I had to do was pay the deductible when I picked it up. They texted me updates along the way and Gwen even called me with an update as well to let me know repairs were ahead of schedule. Very happy.
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January 2022 by Antoinette Lynn Denome
Highly recommend! The staff was friendly and made the process seamless. The inside of my vehicle was even detailed (salt stains removed from my weathertech mats) . What a great surprise! I am completely satisified with this shop!
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September 2021 by Tim Holland
Great place to take your car for service or collision repair. Customer service and follow through is excellent.
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July 2021 by Theresa Caparco
What a huge help these men were, including but not limited to their combined experience knowledge and insight. Very informative! Top Notch! Thanks guys ❤
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July 2021 by Allison Kirsch
My boyfriend and I always take our cars to Austin Spencer. They've done a ton of amazing work on both, and the team is really knowledgeable and helpful when you call. They don't beat around the bush and will tell you straight up what you need done. 5 stars and the highest recommendation!!
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March 2021 by Jason R
A few years ago: car was returned to me with many scratches on quarter panel, roof. Employee had brushed off snow with a brittle industrial broom. Manager said \"yeah this is not our best work.\" Door grossly misaligned by 5+ millimeters when I took receipt of car. I am ashamed I used this place, and only knew that I should expect better when, years later I used Mendon Collision (perfect service!). A hard lesson learned, beware folks.
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January 2021 by Jake
2 thumbs up
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December 2020 by Kelsey Mattiacio
I brought my vehicle in because unfortunately I had a flat tire. Given that we’re just getting into the winter season I had a tough time finding a place that was able to help me same day and in a short period of time. Not only did Charles take my car in on a busy day but he was able to change the oil as well! What really impressed me was that instead of upselling me to a new tire which was what most places would have done, he accommodated my time and finances by repairing it!! My car was only there for a few hours and I left spending under 50 bucks. Clean and honest environment!!
