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February 2024 by Laverne Burns
New laptop. I am happy with price and almost fully happy with the laptop
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February 2024 by monica gorlick
My husband and I were shopping for another TV, monitor for his laptop and a laptop for me. We were helped by Ben, a sales representative, and he showed us a television we never thought or considered purchasing, he showed me the perfect laptop for my needs and showed us a monitor for my husband. He spent a couple of hours with us explaining everything in detail. He was patient and knowledgeable regarding everything. This is the reason we shop at Best Buy...the staff makes it easy and they know their stuff!
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February 2024 by Jacob Kline
Was asked if I needed help right away and said yes and what I was looking for. I wish they had walked over to the area with me instead of just pointing to where I should go because I couldn’t find the item I needed and then when I went back up front to find someone there was no one except the checkout guy at the counter. I looked for someone and the item for 15 minutes until finally I got some help
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February 2024 by Scott Turnbow
I have been here a total of four times since moving to the area and all four times they have been less than willing to offer quality service. Very off-putting and unprofessional. If you are going to just get parts with no customer service help, then this store is fine.
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February 2024 by Matt Saroka
Super quick transaction
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January 2024 by Jeff Crawford
I found what I was looking for no thanks to any employee. Someone paged an employee for assistance and no oone showed up. Not a fan of the store in Victor, NY.
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January 2024 by Muhammad Ahmed
I went to buy a tv . There was no no body to help us . Only two sales team members were there who were on the phone . I walked out with purchase and yhought I wasted my time in the store p
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January 2024 by Antonio Cardenas
It's like Disneyland for fans of computers, electronic equipment and technology.
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January 2024 by Carla Priscilla
Good but not so cheaper than I thought
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January 2024 by John Palmer
Service was kinda slow. Sales staff wasn't very knowledgeable. They weren't able to answer any questions about the Xbox consoles.
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January 2024 by William Muench
Cant get enough of the electronics. theres a loud beep every 30 seconds that helps you keep track of how long youve been in there
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January 2024 by Michelle p
Great all around!
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January 2024 by Guy Bringley
There for a pickup for my son. Quick and easy. They even loaded the car.
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January 2024 by D
Had an impressively human (empathetic, authentic, helpful) interaction with the store host Eric (suggest you increase his pay significantly; his abilities are wildly valuable). This is what interactions for stores like this should be modeled after.Of course this is just one interaction, but this single interaction made me more likely to consider BestBuy more seriously in the future.
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January 2024 by Paul Wilson
I always find the staff to be helpful. For instance, they volunteer information that might be helpful for one to know, rather than withholding information unless you ask the right questions.
