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July 2025 by Lary Range
Very nice hotel. Would recommend! Clean room, breakfast was fine, location was convenient! Did not take long to get to
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July 2025 by John Moeser
I was already going to leave a good review for the cleanliness to value ratio, but now I’m leaving an EXCEPTIONAL review because of Thomas, who went above and beyond by jump starting our van with his personal car, getting is on the road on time during a pretty rigid travel schedule.
THANK YOU Thomas, you helped us in a big way, and you did it with a smile on your face. BW (and us) is lucky to have people like you looking out for your guests. Karma, do your thing!!
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June 2025 by Gina Yoder
Clean, nice breakfast, convenient to big road, friendly, helpful staff., comfortable. Definitely one of the nicer hotels we’ve stayed in for quite a while!
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June 2025 by Monica Williams
This is one of the best hotels we’ve been at. The rooms were clean and a great size, but that wasn’t the best part. The location was conveniently off the highway and very easy to get to, but that wasn’t the best part. They are pet friendly and the price was very reasonable, but that wasn’t the best part either. The people who work here are gems. They are welcoming, kind, and very hospitable. We will be back on our next cross country trip!
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June 2025 by Messenger 00
Wonderful management team. Very helpful.
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June 2025 by Jaimi O'Donnell
The staff is amazing. They are very polite and helpful. Joe is so kind and great with kids. Will book here again next time were in town.
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June 2025 by Melanie Roze Johnson
We were impressed with everything.
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May 2025 by Mary K D
Good walking trails, clean rooms, nice indoor pool, we keep coming back. Joe is helpful, friendly, at great host.
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August 2024 by Linda Ebersole
The Best Western in Victor NY was adequate. There was nothing exceptional about the Inn. It was clean, the rooms were spacious and the beds comfortable. There was no daily housekeeping when one stayed more than 1 night. The breakfast was as expected, with eggs, waffles, and fruit. There was a small pool and exercise area. The room itself was quite dark, against an embankment, not allowing natural light.
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August 2024 by Brian Cade
Our recent stay at Best Western Plus Victor Inn and Suites was awesome. After a 10 hour day of driving through torrential rains and winds, the Inn was a beautiful and welcome oasis! As we entered the beautiful lobby and commons area, we were greeted by a friendly and informative desk clerk. Check-in was smooth and fast, and we received great tips on where to eat and how to visit Lake Ontario. We took the short drive and had a great dinner and put our feet in our second great lake! Our room was equally beautiful and we enjoyed a quiet nights sleep. Our breakfast was amazing, and we really didn't want to leave, but we had many more miles ahead of us. We highly recommend a stay here, and we will definitely return some day!
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July 2024 by Kat. A.E.
The check in lady was pretty rude but a nice gentleman who was training her was very kind. It was shocking how short and rude she was with us. The rooms were very clean and spacious! They have a beautiful property! Over all the experience was great. I’d stay here again just based on the safety and cleanliness of the hotel.
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July 2024 by Jeff Smith
I recently visited the Best Western Plus Victor Inn and Suites and had was very impressed. The hotel was very clean and comfortable. The staff, including General Manager Thomas, was professional and courteous. The location is convenient, and the breakfast smelled delicious. I highly recommend this hotel!
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July 2024 by Amber Cook
We had to get a last minute room late in the night and Miranda was so great and helpful and got us in a room quickly. The room was clean and the bed was comfortable. The checkout process was quick and easy Thomas had exceptional service. We will absolutely be back again when we travel to NY.
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May 2024 by I.E. Xam
Very well maintained property. Larger than average sized room with comfortable mattress, fridge, microwave, desk, easy chair. Hot breakfast. Pool and fitness center.
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May 2024 by Ketan Patel
Was in Victor NY for 2 nights. Great location, easy access from 90.
King room on ground floor was specious. Basic room with dull, poor lighting. Very dark carpet didn't help.
Bathroom was old outdated.
Hand soap wattle was empty when checked in. Front desk handed me a new bottle. Tub bottom showed sins of rust.
Toilet pepper was worst kind.
Room in general was loud. You can hear adjacent occupants.
HVAC unit filter was not cleaned and showed signs of buildup.
Bed was comfortable.
Overall, just ok place.
