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August 2023 by Sharon Sofia
Had a wonderful experience at BJ's Tire Center. Service person took the time to go over all my options and answer all my questions. Made an appointment for the installation and everything went smoothly. Highly recommend for service and pricing.
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April 2023 by Robert Reynolds
Mark at the Victor location really helped us out as a new customer in a pinch today with a flat on a tire not purchased from BJ's. Despite a busy day, he was able to squeeze us in and even stayed a little late to finish the job. I will definitely do business with them the next time I need tires!
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March 2023 by Michael H.
The new card doesn't activate, doesn't work, and people at the club that work there don't help! I had to charge gas to a card other than the new one so I paid more for gas than a member with a card. The gas pumps don't read any cards in the cold weather so members had to go buy gift cards inside the club and then go back to the pumps to get gas. The Club in Webster has employees that refused to help my 80 year old mother figure the system out.. awful!
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March 2023 by jorich dalistan (Travel w/JoRich)
Terrible and rude to customer. I don’t recommend the tire or auto service there
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January 2023 by Jen R.
Yea it's a membership type place. Every location inside is a different layout.They have a good frozen section of things and I like the fact they have a fresh deli. What I do like about BJ's or this location is the fact you know what's down the aisles.You can buy gas too but I'm a member of Costco and their gas is top tier.They pretty much have what you need in bulk.They have a parking lot and are near Eastview Mall. The end
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December 2022 by Jeff Rathbun
Bought my daughter a set of tires there about 2 years ago. They are now discontinued. Two of the tires have literally came off the rim. She has had three flat tires. Customer service is terrible and you always have to wait a week to get in even for tire repair that’s supposed to be free. Mavis is much better.
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November 2022 by Gregg Bowering
Came for a 9:30 appointment. One guy on the job who spent more time answering the phone than changing my tires. 1 hour job turned into 3. Extremely frustrating. They need more than one guy!!!
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July 2022 by John C.
I would not recommend anybody ever get a BJs Mater Card even with the discounts on gas. Comentiy Bank who manages the card has the worst customer service of any company I have delt with. My card got hacked. The frist time I called I was on hold for 35 minutes then it hung up. The 2nd time I called I was on hold for 25 minutes and the system hung up again. The 3rd time I called th e system immediately said try later. I still haven't been able to resolve the issue. It is extremely frustrating.
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November 2020 by Calvin Ho
Had the best interaction with the service here. Had a tire puncture on a tire I had purchased from bjs. They fixed it no questions and remountd the wheel. They sometimes get busy, but it's worth it as the service and price are excellent.
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November 2020 by Ray Yoder
Terrible place to deliver to. Had a 5am apt. For 5 hours they have been saying we will get to you, all while unloading other trucks ahead of me.
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September 2020 by Loretta P.
I have shopped at bjs for three years and have been pleased with service and products including TVs, tires for both cars, as well as smaller items like dog and bird food in bulk at deep discounts. I wouldn't trash a store's reputation over one incident
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July 2019 by Marci B.
I went to BJ'S today to stock up, spent over $300.00 but when I went to pay was told that they only allow 4 manufacturer's coupons per visit. I had 5, so they saved $1.00. I am going to think about going elsewhere
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July 2017 by AJTHE RAPPER
Good service
