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December 2023 by Filippo Lombardo
Marc the manager is great, he stayed late to finish all the long lines orders without flinching, creating a welcoming atmosphere, super helpful, and down to earth. He deserves a huge raise. Great staff will be going back to shop more.
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March 2023 by Salon Bella Vita
Had to buy my son a suit.Preston knows his suits!! He was so helpful , answered all our questions . Finally found a suit that fits perfectly for an athletic build. New fav store for my son.
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March 2023 by Kel Maeve
Today was my first time visiting an Express store and my experience has left a lasting positive impression. As a transmasc person who still outwardly appears female, I’ve been nervous about the idea of suit shopping and what that potential experience might look like.When I mentioned that this was my first time suit shopping and that I knew nothing about it, Preston was quick to take me under his wing. He showed me some styles that I might like and educated me on how suit jacket sizing works while being very patient and professional. He also took the time to point out what fabrics and styles fit different events, seasons, and dress codes.In the end I found a suit jacket with matching slacks that I liked and he got me a great deal on the set. When I asked if he knew of any good tailors that could help fine-tune my new suit, he had several places to recommend and even said he’d give them a call himself to let them know I’d be in touch so that they’d be ready to help.I was very impressed and grateful for my experience today and would highly recommend Preston and Express to my friends and colleagues. I will definitely be shopping here again in the near future.
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July 2022 by David Dais
This is my favorite place to get clothes from. I usually shop online though, however I like how they allow me to return things back to the store.The only thing I wish was different was Express should allow customers to return their clothes at their outlet stores as well so we don’t have to drive as far.Made a return today and Erin and Jesse were both very friendly and helpful. Even though they didn’t have the shirt I needed in my size, Erin helped order a replacement for me at the same price with no extra shipping charge.
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July 2022 by Viniamin Tokarchuk
Go here often, friendly staff, good deals.
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December 2021 by Gayla Yarbrough
I like this store however for the quality the prices aren't worth it. The quality used to be great... Then again nothings the same anymore
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September 2021 by Justin Miller
Prob one of, if not my favorite stores in the mall... When it comes to mens clothing. Because most stores really don't have a big men's section, Express does and I dig their styles!
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April 2021 by Ava Breuer
Clothes are nice but there is one employee who is very nosey. My boyfriend and I were just looking around and one of the girl employees approached us and was looking in our bag asking if we found anything good at the other store. But she was literally digging through our bag. This is kind of unprofessional. It made us uncomfortable.
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January 2021 by Maria Saitta
I went to express because I needed a purple dress for a funeral. The staff was unbelievably kind and helpful. They found the perfect dress for me and even helped me accessorize it. I can’t thank them enough. Not only was the dress perfect but the customer service was 10/10.
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March 2020 by Brandin Jones
Employees were phenomenal. Good prices. Quality clothing. The store was looking a little rough today, that's not normal. I thought they were going out of business. When I asked, an employee stated no, just a busy week. G
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August 2019 by Ebony Malone
Made my son's shopping experience for his graduation outfit wonderful
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August 2019 by EJ Gianforti
Express
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December 2018 by Michael Schaefer
I bought a suit during a 40% off sale last week. The associate who helped me convinced me to open a line of credit to save an additional 20%. I was hesitant to buy right before Black Friday, but the associate told me they could adjust the price if there was a better sale. Lo and behold, I just tried to adjust to the 50% off promo that's running currently they said they couldn't do it. The manager was rude and didn't seem to care that I had been lied to. I was really excited about the discount initially but now I will never shop here again. Terrible customer service.
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December 2018 by Courtney Burdick
Very helpful staff. They were able to put a couple outfits together for me.
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September 2018 by Sarah Lew
This location in Eastview is amazing. The staff is super friendly & knowledgeable. The selection is better than any other location in Rochester. I mostly shop in the suiting/ professional section. I love that I can get fun unique prints to match with the basics. Love!
