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July 2023 by wannas business
Legit thievesFirst before we even started services team said we need to go through floors ( later same guy lied ) and get permission and will take 3 weeks. Same day cancellation dude said that’s oky no problem later get a bill and threat to take collections before they even responded back to me. No service bad customer service horrible company will have this company exposed for their thievery
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February 2023 by Amanda Halliday
It's quite literally fascinating that's you're still in business. Horrendous.
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February 2022 by frosty 2k
I have been waiting 4 months for Firstlight to run fiber to our new building located in Victor, NY. The fact that we have had a working relationship with Fingerlakes Technologies for 13 years and then they were purchased by Firstlight. Apparently they expect people they work with to jump through hoops when they need something but we have asked for no favors, have been patient in the install, but again we have been waiting since May. This company is terrible and we will no longer recommend them to our customers. Unfortunately they are the only company to provide fiber in this area. Worst company ever!!
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February 2022 by Jason Breese
State of the art facility, fantastic staff and management.
