-
August 2023 by Matthew Sherman
Continually just my favorite people to work with in any retail store. They go the extra mile. Forgive me I couldn't help myself. They're great at getting you the right shoe, and i highly recommend their aftermarket sole inserts. Have decreased my foot pain a great deal. Prevention is key though. I've never had a bad experience in any location, and I've been a customer for over 10 years in many places. But the victor location my current home spot. And they're just great.
-
July 2023 by Jonah DiPasquale
Just switched from my Saucony Peregrine' 12 trail shoes to Hoka. Great service and help with sizing and pro knowledge on my shoe selection at the High Point / Victor Location. Really nice to know that FF offers a 60 day happy feet guarantee !!! This helped me go for an alternative brand choice, which after one trail run already I was super happy. Thank you Fleet Feet.
-
June 2023 by Linda O'Brien
Very helpful staff. He helped me find what I was looking for. Will return again. Highly recommend
-
May 2023 by Brenda Hoag
After the initial scanning of your feet, the results were reviewed with you. They made suggestions and never made you feel rushed.
-
December 2022 by Shawn Carstens
My son and I had a lot of fun trying out the technology that allows us to truly size our feet and match shoes to our gait. The staff was very patient and allowed us to try on multiple pairs of shoes until we were confident with our purchase. In the weeks since we have worn our new shoes we are both very happy and comfortable.
-
October 2022 by Doug Prindle
Awesome store with very knowledgeable staff. Great for the casual or more serious runner.
-
September 2022 by Tracy Wheaton
Cheryl was so kind and attentive when I went in to get my first pair of sneakers from Fleet Feet. She made things so easy, taught me a new way to tie my sneaker and was very knowledgeable. I walked away with a pair of running sneakers that I know will meet my needs.Although I didn't work with the other staff members, they both took the time to say hello and have a short conversation. I also like that this store doesn't try to sell you things you don't need. I didn't feel like anything was being pushed on me.Customer service gets an A+
-
March 2022 by Jason Davis
Needed new workout shoes and my wife suggested I try fleet feet. Cheryl helped us and she was WONDERFUL. I learned so much about my feet, the support they need, the best shoes for my activity level and even socks that’ll help. Cheryl was incredibly helpful, a great listener and made the experience so much fun. Mapping my feet and the floor map to track the foot was amazing too. Highly recommend
-
March 2022 by Stephen Palmer
Nice staff. Good shoe selection for the serious runner/walker. 3D foot sizing which is shared by email. Recommended location
-
March 2022 by Chauncey Wilson
Extremely rude staff. Was not acknowledged when we walked in. Waited in a corner for an employee for at least ten minutes, then a new customer walked in and they helped them immediately. Terrible customer service to say the least
-
September 2021 by Maryrita Maier
Spent 30 minutes getting the best fit on new running shoes. Fleet feet sneaker fittings are well worth the time. I am loving my new Brooks ghost. BTW they schedule appointments for these fittings.
-
August 2021 by Rob Grasso
Great location! My favorite Fleet Feet in the Rochester area. Very personable and helpful staff. Would come here again!
-
August 2021 by Cheryl Avanzato
My husband's flat feet have never felt so good!! They spend so much time finding the right sneaker. He feels he can walk for miles!!
-
July 2021 by My-anh Claxton
Kyle was very patient with me. Thanks very much. I picked out the Hokas.
-
June 2021 by Anna Di Marzio
Very pleasant. Knowledgeable.