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December 2024 by Jessie
VIP is a scam. I was told it was a reward program then when I got home I looked at the receipt and saw if I don’t call and cancel they will charge every month for this. I can’t afford them to take money every month and now they say I have to wait two days to cancel it so I may have to dispute the bank as well now. This store added allot of stress to my holiday shopping. I will never be back.
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December 2024 by Matt Conheady
The FYE backstage pass membership is a pure scam. They will sign you up for magazine subscriptions that will not cancel when you cancel the plan and it will bill you a lot of money. You cannot cancel via the magazine portal. Avoid this place. They just want to sign you up for BS and take your money while you aren't looking.
I'll never be back.
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October 2024 by Alex Marvin
Shirley was very disrespectful towards me and few other people browsing the store.
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October 2024 by stouxx
Shirley provided quite possibly the worst service imaginable, she asked 3 times in a matter of 5 minutes if we needed help finding anything, we told her no each time and stayed respectful, we were waiting for our friend who was actually purchasing some albums in the store, my other friend’s girlfriend was looking for her phone in her purse wallet thing, she happens to vape and took it out while looking Shirley told her to put it away or leave the store, if she was actually using it in the store I would have understood but Shirley was just deciding to make a bunch of us feel unwelcome and like we were some sort of criminals, like get off my back, we were definitely being profiled as we are all young adults, sad that these days people have nothing better to do and can’t mind their own business, I was actually thinking about purchasing stuff but since FYE can’t seem to hire someone with any common sense that didn’t happen and won’t ever happen, probably just gonna close like every other store in the mall, but you can’t blame it on lack of business, blame it on shirley
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September 2024 by Brandon Bulfer
Shirley was great, loved talking to her 10/10 experience
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January 2024 by Jess
SCAMMY AND SELLS YOUR EMAIL Id rate it lower if i could. Went in with my boyfriend yesterday, was walking around and saw things were massively overpriced. We were looking at the squishmallows because im an avid collector and they had squishmallows that shouldve been $15 for $25. So we started to leave and saw the pin/keychain rack and had to look cuz he collects pins. They were reasonably priced so i bought 1 pin and 1 keychain. While i was being rung up my bf was still looking around. The woman that rung me up asked if i wanted to sign up for the loyalty program. I declined and she insisted and said id get 10% off so i figured sure, why not. Im about to cash out when my bf walks over and sees the membership papers on the counter and he stops me and tells me not to sign up, it isnt free and its hard to cancel. The woman fid not mention it was a paid membership subscription. I said i no longer wanted it and she looked super mad and took it off and gave me the new price without the discount but with some attitude. I let it slide because ive worked that kind of job before and ik shes probably forced to sign so many people up every month. We left and a few hours later i started getting blown up with "thank you for subscribing" emails from websites ive never seen and have no interest in. Im still trying to unsubscribe from them all. I dont give my email out to sketchy websites and fye was the only store i used it in. Either fye sold my email information or that chick was so mad about being called out for trying to scam people that she stole my email and used it to sign up for one of those revenge spam email sites. Needless to say im unhappy. This is unacceptable and i will be calling the store tomorrow when they open.
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January 2024 by Fring Ort
Great!
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January 2024 by Nerf Kings
Very nice staff and if you like anime you will love it especially funko pops
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December 2023 by Viking Ted
They have a great and wide range selection of Collectibles just sometimes the prices are a bit much but that comes with this type of store.
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December 2023 by JessEGames
SCAMMY AND SELLS YOUR EMAIL Id rate it lower if i could. Went in with my boyfriend yesterday, was walking around and saw things were massively overpriced. We were looking at the squishmallows because im an avid collector and they had squishmallows that shouldve been $15 for $25. So we started to leave and saw the pin/keychain rack and had to look cuz he collects pins. They were reasonably priced so i bought 1 pin and 1 keychain. While i was being rung up my bf was still looking around. The woman that rung me up asked if i wanted to sign up for the loyalty program. I declined and she insisted and said id get 10% off so i figured sure, why not. Im about to cash out when my bf walks over and sees the membership papers on the counter and he stops me and tells me not to sign up, it isnt free and its hard to cancel. The woman fid not mention it was a paid membership subscription. I said i no longer wanted it and she looked super mad and took it off and gave me the new price without the discount but with some attitude. I let it slide because ive worked that kind of job before and ik shes probably forced to sign so many people up every month. We left and a few hours later i started getting blown up with "thank you for subscribing" emails from websites ive never seen and have no interest in. Im still trying to unsubscribe from them all. I dont give my email out to sketchy websites and fye was the only store i used it in. Either fye sold my email information or that chick was so mad about being called out for trying to scam people that she stole my email and used it to sign up for one of those revenge spam email sites. Needless to say im unhappy. This is unacceptable and i will be calling the store tomorrow when they open.
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October 2023 by Kitty Bogart
Can you please stop telling people that the FYE VIP is not a credit card and it's free. BECAUSE ITS NOT! I found a charge on my card of $11.99 and I'm glad I check my finances! The same thing happened to my brother. Why would I pay for a membership for a store I go to once every few months? The VIP isn't worth $11.99 a month unless I shop there a couple times a week.
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April 2023 by J Pozzy
Staff was friendly and very helpful. Any questions my son asked all were answered very politely.
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January 2023 by Beverly Singleton (Bev)
Used to be a frequent shopper here. A stop id always hit up if i came to eastview but experienced racial profiling clear as day.
Placed 2 beverages in my LUSH bag (not a purse, nor was it closed or did i try to hide the products) because i was wearing heels and needed as many free hands as possible (already fell twice there lmao)
An employee approached me and asked if i was going to pay for the drinks in which i said i did and perfusely apologized if it looked differently and instead of hearing me out or admitting she waa wrong she argued with me in front of shoppers and basically forced me to have the beverages held at the counter.
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November 2022 by Riley
Okay, so before l start this, i’m not here to bash the store FYE as FYE, but i’m here to tell you some of the treatment we were given while we were there yesterday, at the Eastview Mall. My friend and I were there at the Eastview mall, & we were being respectful, we were not rowdy. I mean yea we were laughing and having fun, but at a moderate degree. And we were asked to stop touching stuff, because we were and I quote in their words: “Touching & moving everything.” We did touch stuff to check out some of the items we were interested in, but we would put it right back where we found it. And we weren’t moving everything around, i don’t know where they got that from. And we heard them speaking in *VERY* vulgar language. That was my experience at FYE in The Eastview Shopping Mall.
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October 2022 by Bev
Used to be a frequent shopper here. A stop id always hit up if i came to eastview but experienced racial profiling clear as day.Placed 2 beverages in my LUSH bag (not a purse, nor was it closed or did i try to hide the products) because i was wearing heels and needed as many free hands as possible (already fell twice there lmao)An employee approached me and asked if i was going to pay for the drinks in which i said i did and perfusely apologized if it looked differently and instead of hearing me out or admitting she waa wrong she argued with me in front of shoppers and basically forced me to have the beverages held at the counter.
