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September 2023 by Chris Schoff
Worthless. Booked an appointment for a product I bought from them and they told me they don't work on microsoft. Useless
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July 2023 by donna camblin
I thought I had been hacked they were able to quickly ascertain that I was not
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June 2023 by Google user
I thought I had been hacked they were able to quickly ascertain that I was not
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November 2022 by meg8278 (meg8278)
I was very disappointed that upon buying coverage for both my laptop and my surround sound system no one told me until I called for a repair that there is a cap on the amount of money they will allow me to use. I bought them at different times from different stores and was not told by either place.
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November 2022 by Mary HW
Very helpful, knowledgeable and patient
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September 2022 by David Meade
The place is a dive. The only redeeming feature is that they host the Pittsburgh Steelers Club, so you can watch their out-of-market games. The food is OK but the place is filthy. Imagine a hundred Steelers fans with a restroom with one toilet and one urinal. Even on non-game days it is disgusting. I am puzzled that the Health department hasn't shut them down. So, unless you are a Steelers fan, I would look elsewhere.
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August 2022 by Mary Gould
They changed my appointment time at the last second and then no-showed at the rescheduled appointment a week later. Do yourself a favor and use HelloTech instead.
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July 2022 by Mary Wadhams
Very helpful, knowledgeable and patient
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March 2022 by Allison Campbell
Very helpful and able to assist in fixing the problem.
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November 2021 by Marlene Brant-Myrick
Terrible
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October 2021 by Jeannie Miller
They are always so nice and helpful to me (the computer illiterate).
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August 2021 by Cathy Mc
One the line for hours only to never resolve the problem, now i have to start over. Not happy they said if i left the portal open they would finish and they didn’t do anything or respond why.
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May 2021 by John Yunits
Love Parker's. Geneva good too
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March 2021 by Karen Aimino
Problems with car starter installation. Bought before christmas, 1st available appointment for installation was Jan 25. On Sat Jan 23 they called and cancelled my appointment and said they didnt have a technician. Told me to call another location and specified which one. I called customer service corporate Geek Squad and they set me up for an appointment 3 days later because the online reservation system said I would have to wait another 4 weeks, so they controled that reservation system and got me in. I went and was told i had to go away. They didnt schedule enough time for them to do the work. While there he rescheduled me for the next week, and said he'd take care of me. Its 2.5 hour installation appointment. I just received my confirmation for that appointment and its at another location. I am getting no answers to any either locations to see where I am supposed to go tomorrow. Nobody answers any department phone call. I tried just to get a person to answer so I didnt have to drive 1 hour there, and NOBODY. SO SO disappointed.
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January 2021 by Handy Andy
I have called 3 times for over 30 minutes waiting for a human. I just wanted to drop off my computer for them to work on.I have had great services when they come to my house.But right now this is truly sad service.
