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February 2024 by Brian Cunningham
Always a pleasurable experience working with Shagufta and staff at Kay's Eastview. She is very knowledgeable, kind and polite.
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November 2023 by Seth Banach
Love Kay’s jewelry!!!!!
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September 2023 by Little Bean
This happened 2 years ago. I remember my sweet french husband gifted me a gold necklace, but it accidentally broke. So I went here and ask, if they can they can fix my necklace (even tho it's not from Kays). The old aging women laughed at me and said no. It's a shame, that a succesful businesses would hire such sour hags. I would not recommend this location.
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July 2023 by Chris Koontz
Noah was an amazing help and very knowledgeable about his diamonds and gold rings for both men and women. However the older lady that he was working with was rude, kept interrupting us and was overall being a horrible person. Had Noah not been so nice to us we would’ve made a sale elsewhere. She needs to be fired. She was on her phone and rude the whole time we were there. Great job Noah. She was horrible.
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June 2023 by Jasmine Morse
Always flooring me with the care my jewelry gets. Didn't realize my grandmother had an ESP on her ring as my grandfather had forgotten he purchased it. Got the ring back from sizing after her passing early and pickup went smooth as always. Love this place <3
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December 2022 by Stephen Lewis
The victor location in the mall is terrible. Terrible service, the ladies who work there don’t want to be bothered, especially the older woman. She wasn’t helpful. Said also she couldn’t price match prices the online kays store. But once I went to the Webster location, I got 100% better service, the staff was very friendly. And they had no issues price matching my fiancés wedding band they sold online. Stay away from victor unless you’d like a headache.
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December 2022 by Ruby Vonestone
I just called Eastview seven times. Your not that busy...joke...guess I'm going to Zales...11/25/22...
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May 2022 by Daniel Perotti
COMPLETELY DISSATIFIED! DO NOT EVER ORDER OR DO ANY ONLINE SERVICES WITH THIS STORE! THEY HIRE UN TRUSTWORTHY DRIVERS THEY DONT PACKAGE YOUR ITEMS PURCHASED SO THEY ARENT SEALED AND EASILY TAKEN. MY ENGAGMENT RING WAS STOLEN FROM THE DELIVERY DRIVER THEY HIRED AND ITS ALL BECAUSE OF LACK OF PREPORATION. THE END OF THIS MONTH IS SUPPOSE TO BE ONE OF THE MOST IMPORTANT DAYS OF MY LIFE AND YOU HAVE ALL RUINED IT. I HAVE A WHOLE TREIP PLANNED TO PROPOSE AND NOW I CANT ALL BECASUSE OF DEVIN THE STORE MANAGER WHO SAID HER SELF SHE DIDNT KNOW A ENGAGEMNT RING WAS SUPPOSE TO BE PACKAGED BEFORE SENT OUT?? WHAT KIND OF SENSE DOES THAT MAKE. NOR DID ANYONE HAVE TO SIGN FOR THE PACKAGE. I WOULD LOVE A CALL FROM CORPORATE OR I WILL CONTINUE TO LEAVE HORRIBLE REVIEWS EVERYWHERE POSSIBLE.
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February 2022 by Jacob S
Workers refuse to wear masks correctly. Loud high pitch sounds echo through the hallway when working on jewelry. Wasteful business does not recycle.
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February 2022 by Kristy Gordon
I just want to thank our consultant Devon she was absolutely amazing and helped us get my dream ring!!!
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January 2022 by Angela Webb-Kelleher
Devon Is amazing and we love going to see her! Feels like she's been a part of our love story! She helped my husband, boyfriend at the time, design/pick out the engagement ring. Then she was excited to see us come back and show her the engagement pictures. Also helped us pick out wedding bands and we were excited to go back and show her the wedding pictures. Kay has a great selection of jewelry with people who care. So we will continue to do our jewelry shopping with them.
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November 2021 by Connie Helker
Nice new young girl very sweet very pleasant. Some of the other ones that work there, not so much.
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November 2021 by John Ramich
Good quality jeweler with affordable prices. Friendly and helpful staff. My experience there was great.
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November 2021 by Christa B
Constantly losing diamonds from my ring. They keep my ring several weeks at a time each time it needs anything. Corporate Customer service won’t do anything until “it happens 4 times” so have low expectations if you go here.
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October 2021 by Angela webb
Devon Is amazing and we love going to see her! Feels like she's been a part of our love story! She helped my husband, boyfriend at the time, design/pick out the engagement ring. Then she was excited to see us come back and show her the engagement pictures. Also helped us pick out wedding bands and we were excited to go back and show her the wedding pictures. Kay has a great selection of jewelry with people who care. So we will continue to do our jewelry shopping with them.
