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October 2025 by Chris Washington
Great place to store your vehicle. Very well organized and the customer service is top notch.
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October 2025 by Susan Hetterich
Excellent facility (clean, modern, well maintained) and the best service team. Pricing is competitive but actually a great value when you factor in the outstanding service.
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October 2025 by Tracy Klein
I do not recommend this business and I will never rent from this establishment again. It has gone down hill from when it first opened and poorly run and maintained. No working bathroom for tenants. The indoor unit I rented had a vent above my unit that leaked on my personal belongings and caused damage. Accessibility to storage units is limited and there are restricted times when you are not allowed access to your unit. Moving in or out is inconvenient, you need to make an appointment to have access to garage when moving in and out when staff is available. I was a loyal customer for over 3 years and alway paid my rent. The customer service, loyalty is Zero and communication is poor. Now they do everything via email and do not call (they did in the past). I was on automatic bill payments but still received late notices via email every month. Rents keep rising and there are less expensive places available in the area. When my credit card didn't go threw in September no one made any attempt to call me to let me know there was an issue with there automatic billing system. When I showed up to my unit on the 6th day of the month they locked out the unit. I went to office to address the lock out and was told payment did not go threw. Asked them to run the card again and surprise it went threw and they still charged me a 25 dollar late fee. If they called me when there was a problem this could have been avoided and fixed immediately, but instead they took a very aggressive response for only being 1 day past the grace period. Storage rental places don't usually lock you out unless You're 30 days past due, this place locked me out of the unit for being one day past the grace period. I've been with them for three years and always paid my rent, this was extreme unwarranted behavior. I was so put off with the treatment I received so I decided to terminate my lease and go somewhere else. They take advantage of the customers and do not pro rate if you move out early. However, when they rerent the unit once it's empty they prorate the move in so this place gets paid double!! When I went to complain about nails in the drive way because I got a flat tire, I was threatened by one of her staff and more nails kept showing up in front of my rental unit. The staff was so nasty towards me and treated me horribly making untrue accusations. Then when I was leaving he started yelling at me saying if I returned to the property I would have the police called on me for trespassing and I better not hit his car. As I drove away he starting recording me as I left. This was so unnecessary and extremely unprofessional. I was still a tenant at that time and had my belongings still in my storage unit.
I have never done any damage to this property and have always conducted myself in a professional manner. I wish I could say the same about this business. Don't be fooled with this five star review. Ask around and the locals will tell you the truth about this business.
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September 2025 by Gene Trotta
This was a great place to store your equipment or anything you need storage for. Great owner and staff and they are willing to help you with anything you need
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September 2025 by bob moore
Hands down, the best self storage facility in the Rochester area. Locally & woman owned and operated! Meticulously maintained facility with fair pricing and super convenient location. Renee is always accessible & easy to deal with. The 24/7 security is fantastic! Highly recommend to anyone in need of indoor/outdoor storage
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July 2025 by Kristin Williams
Excellent facility storage options to suit a variety of needs. The staff was friendly, responsive, and went above and beyond to ensure our moving company had close and convenient access to our storage unit. Highly recommend!
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May 2025 by lhstever
Hey, if you’re looking for a locally owned self storage Place look no further!
After calling a couple of others in our “Area“ and speaking to people who are are over overseas… I found Tambe. I was so happy when a real person answered the phone. No prompts.☺️
We have been rented for a very short time, but we have found Rene, the owner, to be friendly, welcoming, and very pleasant to deal with.
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March 2025 by terence clas
Renee is a joy to work with. She is responsive to questions, knowledgeable, and professional. The storage unit was exactly what I needed. I would highly recommend anyone needing a storage facility to contact Tambe Self Storage.
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January 2025 by Amanda Sweeney
The lease was easy to set up and every month I didn't have a single worry about my stuff. Easy auto payment. Quick response from the owner.
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October 2024 by Matthew Winters
Renee the owner is very responsive and helped me get into my unit by calling a locksmith when my lock was broken and couldn’t be cut with normal bolt cutters. Highly recommended
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September 2024 by Bernie Gigas
Renée is quite responsive and communication never a concern. The location is easy to get to, we are very happy with service, location and cost for storing our Class B RV.
I’m happy to recommend Tambe Self Storage for RV/boat storage.
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July 2024 by Spencer Turan
Great Facility. We rented two of the 10x30 units and very happy with the service and location.
thanks
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June 2024 by Robert Kaier
Everyone at Tambe is helpful and friendly. Loading and unloading is easy and efficient. Good experience!
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May 2024 by Brian mott
They’re very pleasant and great to work with And the prices are excellent
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April 2024 by Tim Delaney
Great state of the art self storage facility. Offering every type of storage you could ever ask for. Heated indoor storage for large items (cars, boats, RV's and more), climate controlled storage lockers of all sizes, external buildings with standard locker storage and outside storage of large items. The building and surroundings are clean safe and secure. Nothing in the Western / Central New York compares to this awesome self storage facility.
