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August 2023 by Valerie Cuggino
Great service! Marco was very helpful. Looking forward to our delivery.
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June 2023 by scott neely
The sales reps were very accommodating and knowledgeable in the product. They were super nice and I enjoyed my time there as they explained everything to me. I will definitely return when I want to add more pieces to my couch.
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June 2023 by Tracey Mendicino
The chenille sactional covers were recommended as easily washable and great for kids. We’ve had the couch less than a year and have washed them once and I’m really not happy with the way they wash/wear. It’s unfortunate because it’s a comfy couch. I wish they had some better/more durable options for covers.
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May 2023 by Ms. Williams
The staff is so helpful and knowledgeable. I just love what my living room looks like and can't wait to add on to it with more Lovesac pieces, ?
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May 2023 by Evan Milligram
The salesman was helpful & knowledgeable. We were able to take our time
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April 2023 by Liz Chafik
Worked with Aaron who provided a great experience. Knowledgeable, friendly, and honest - a great representative for LoveSac!
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April 2023 by John Wakley
Aaron did a great job explaining everything to me. He was patient and informative. Great job Aaron! Thank you!
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April 2023 by maria carias
Love the couch! Service was good at the store but when it came to doing an exchange it has been a horrible experience. Pick up was set up a certain day and it never happened, was missing one label for a box, haven’t gotten that either. I called two days and was told the manager would sent over the information and have not heard anything from them either. Had to go through the website to contact someone to help me.
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April 2023 by Edd Altavela
Aaron, the representative at the Eastview Mall in Victor NY was extremely helpfully in guiding us through how the product line Sactionals works. Without that help we likely would have made some decisions that would have not worked as well for our purchase and the space for which it was indented. I would hire Aaron to be apart of my company.
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March 2023 by Samantha Verhague
Great experience at the Victor location. Jeff was very knowledgeable and he has bluey programmed on the TV in the store to entertain the kids which was so helpful
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December 2022 by Vicki Lind
They made my purchase so easy and they seem to be a great group of people.
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November 2022 by John Sardo
By far the easiest and least pressured large purchase I've made, thanks to the store manager Jeff. We initially visited just to get some fabric samples and check seat depths, but ended up walking away happy customers. Jeff easily answered all of our questions and provided insight/recommendations for our scenario. We never felt pressured to make a decision on the spot, but ended up liking the sample couches so much we pulled the trigger.Really looking forward to getting our couch, will definitely be back to this location when I need one for my office!
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July 2022 by Aishia Wall
Jeff was fantastic. It was very easy purchasing my furniture! I love that he enjoys his jobs and
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July 2022 by Erin Wirley
We went in to buy a sactional and right from the beginning both Markelle and Aaron were amazing. They asked if we had any questions and let us do our own thing. They were very friendly and knowledgeable but not pushy at all which was super nice!
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March 2022 by Brandon White
Placed an online order for a custom cover and it was the wrong one. The store looked up my correct cover, and canceled the wrong order. Then they placed the new order and saved me money in the process!