-
September 2023 by Darren DeWispelaere
I just had to go in for a calibration but super professional and quick. Gonna go back for other work on my car.
-
July 2023 by boo boo
Towed my car after an accident. Very nice, very honest about the situation. Good guys
-
January 2023 by Berke C
Terrible customer service. These guys will not care about you or your money! I was in an accident and the police officer called the mtm company to come tow my car. When the driver finally pulled up I asked him to get my car towed to my collision shop but he said he couldn't do that for some reason... How do you call a tow truck company to tow your car to place you want but they gonna say no they cant unless its their own shop. After my car got towed which was a Monday, I called my insurance and asked them to get my car tow out of their shop because I didn't know these guy and from the reviews i did not want them to work on my car. It has been 8 days!!!!!!! 8DAYS OF ME&MY INSURANCE TRYING TO REACH THEM TO LEASE MY CAR. Unbelievable!! Since they get paid for each day my car stays on their lot!! SUCH A SCAM!!! The insurance company is about to reach out the police at this point.
-
December 2022 by John Damon
Very unprofessional and unreliable. Took my car in for a coolant leak and to get my brakes changed. They had my car for over a week and still didn’t fix the coolant leak. And they lied and said my heat was blowing hot. It’s room temp at best. It was blowing hotter before I took it in. Avoid these guys at all costs.Services: General repairs & maintenance
-
June 2022 by Lauren H
Max and his Team were so great & very kind! I’ve been looking for a new shop to work with and I’ve finally found one that I can trust. Super reasonable and top notch work.
-
January 2022 by mckinley Wolfe
Had an over all good experience, the work took little longer then expected but the work was done right and was good quality. They took good care of my car would definitely recommend.Service: Steering & suspension repair
-
July 2021 by Bill Dempsey
MTM Automotive was dispatched to my son's car accident, I think by the state trooper. My son was unharmed, but the car wasn't...totaled. He arrived in a reasonable time, before the other person tow truck, and was very professional and gave me recommendations and what to do with the car. I had put new quality tires $$$ on the car 6 days prior. I called MTM to ask if I could swap them off with older snow tires with rims. MTM said I couldn't because of his insurance....someone working on his property. I understood and he said that he would do it for $. Very reasonable so I agreed. He removed my new tires on aluminum rims and put on the older snow tires which were on steel rims, AND DIDN'T CHARGE ME! Oh, I did check with the insurance adjuster first and he had no issues at all with this. For the reviewers that comment "unprofessional" you try doing this physical labor in all weather conditions, with stressed clients, in a rush atmosphere and see how well you do! On the same subject, I give the police just as much credit!!!
-
June 2021 by Dave Ihrig
He was able to get my truck out of my backyard. I would have stated it was impossible. he was able to take his time and get it out. It was incredible what he was able to do!!!!!! I would recommend them to everyone i know and to anyone i dont know. I would give more than 5 stars if i could
-
May 2021 by A R F A T H
If you're asking them for a tow, do yourself a favor and cancel them now, before you lose at least 2 hours of your time waiting and them cancelling on you without your notice. Others will drop you home by the time these guys dispatch a tow truck.Horrible service and the guy at the counter had the least patience imaginable.No tow truck, no patience, time lost and you're still where you were a couple hours ago, just more frustrated.
-
February 2021 by Tania MacDonald
I can't thank MTM enough! While backing out of our driveway, I slid into a deep snowbank. Luck was on my side because a tow truck driver going by spotted my situation and offered to help. He was friendly and was able to pull me out within minutes. Highly recommend their towing service and will keep them in mind for auto work too!
-
February 2021 by Hal Ward
tow truck driver knew exactly what to do to get my 10,000 lb truck out of a ditch in a tough spot. out in no time and on my way, good jod and thanks
-
February 2021 by Thomas McGrath
I received a jump start from MTM Automotive after contacting GMC roadside assistance. They were timely and professional. I went back to the shop to have a new battery installed. I could not be happier with the service, professionalism and attention I received. I would recommend them to anyone and will be a repeat customer.
-
February 2021 by Frank Surace
Ryan showed up to residence early and was very professional. I thought my car needed to go to the shop but he got it started. Great experience.
-
February 2021 by Jadon P
Great service! I Want to give a big thanks to Ryan for helping me get my tire changed with the right tools, the lug nuts on my infiniti weren't factory so i had no way of getting the wheel off on my own
-
January 2021 by Nance Lazarek
Allstate had dispatched MTM with an ETA . Forty-five mins after the time I called to check on the situation, since I was not the driver of this car and he was inside work where the car was. An extremely grumpy man answered the phone HELLO!! I wasn't even sure where I was calling since it was from an app. After the man listened to me me for a few seconds he barked a statement and hung up on me. I texted the car owner and he said that he did the same to him and he did not want them touching his car to miss it up!You may have a wonderful auto service but the one answering the phone and talking to your potential customers does need to have some "people skills". Needless to say you didn't see us, we saw Action who is wonderful on the phone!!!! Grumpy man! Good luck in finding someone else, after reading the reviews here.....I'm NOT the only one who feels this way!
