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March 2024 by Gabriel Rivera
My mom and I visited the store last Saturday night and the lady with white hair and glasses was rude to us just because we wanted our pandora’s clean. We nicely waited for our turn, there was no one else inside but us (customers) and she refused rudely to clean half of our jewelry because she had customers to help and have no time for us. Maybe she’s right when it comes to customer service and waiting time but is the way she said it and how rude she was making me feel uncomfortable.
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December 2023 by Julia Kozak
Disrespectful, judgmental and yelling at customer staff Katia!! I never felt so upset, anxious and disappointed from given service. Have you ever seen staff yelling at customers???? I saw it today at myself!! I love Pandora but I will never come back to this store…((
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August 2023 by Misty Kalin
My girlfriend and I took our pandora rings to get cleaned and mine was ruined and now turns my finger green! I’ve had this ring for a little bit but way less than a year and I’m wicked heart broken yall ruined my ring . I knew it was gonna go bad when she was slamming my rings and rubbing my rings on a counter while polishing my ring …. I love pandora and other pandora has never tarnished or turned my finger green… my heart is broken and when we call you have no solution
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August 2023 by Heather Burke
Terrible customer service, rude and lack common knowledge... Stay away
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April 2023 by Delaney Iocco
My aunt and I came in about two weeks ago to peruse and inquire about clasps and charms for a prospective future purchase!The girl working at the counter was very helpful, and even gave us insight as to how we could create a wishlist the employees could simply pull up when we returned!We returned today, and the two women working the counter were very helpful, friendly! The girl who had originally helped us came in while we were trying clasps on, and remembered us, even the details of what clasps and charms we wanted!The service was fabulous! I highly recommend this location!
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May 2022 by Caroline Leake
Dame & Allie were amazing, so helpful, super friendly and very knowledgeable about their products! They helped me and my bestie find the things we were looking for.