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February 2024 by Kimberly Gurewitch
You can find anything you need for a party. Great staff.
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January 2024 by Sam Messer
Good service
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November 2023 by Sarah Gwen Martyn
They have everything!
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November 2023 by Nick Mastro
Great selection of makeup, as well as other generic party supplies. Obviously huge selection of Halloween costumes as well. Staff appeared helpful.
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September 2023 by Greg Ellsworth
Ordered halloween decoration online, received call the next day saying that it was out of stock even though the website said it was in stock. I was told they were anticipating someone returning one but they never did? The whole situation seems sketchy.
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March 2023 by Regina G.
Asking for things can't even answer yes or no too question just shaking there heads !!! Rude rude customer service
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March 2023 by Michael Williamson
I deliver here on occasion. I'd just like to say thanks to the staff for always being on top of things and more than willing to help out. Place is always clean and tidy inside when I walk through
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February 2023 by Alyssa B.
love the stuff here. come almost every holiday. so thats why 3 stars. but today i came in n all the employees look so miserable doing their job. no one welcomes nobody. when i ask them questions theyre half assing the answer making it confusing. this is coming from someone who works in the food industry so be happy your jobs arent as stressful. i bought 5 balloons from you guys and the employees did NOT even bundle them and clip them together for me. gave them to me separately for some reason? anyway im not even mad about that. BRING POSITIVE ENERGY INTO THIS ESTABLISHMENT.
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February 2023 by Shannon C.
Walked in at 2 on a Friday to the balloon section, the girl saw me walk up to her, gave no smile, no greeting, just looked at me and said "what did you need?". I needed balloons I bought a few days ago refreshed. She called for someone else to come do it. The second girl came and grabbed it, pumped it, and said "here". No smile, nothing. I grabbed it back quickly and said thank you and left.I went to a different location in mission viejo on Monday and everyone there was so sweet compared to this location (especially the woman working the balloon section). I think I'll stick to the mission viejo location next time.
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January 2023 by Eric H.
The one in Tustin on El Camino Real I would recommend stay away from the Mission Viejo store
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December 2022 by Kayla Stephens
Seems the store is changing. probably for the better but I cannot find anything anymore and its hard to get help from the staff
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November 2022 by fields of Sunshine
It was worth paying extra for the star balloons and a Jurassic Park Ball balloon since 31 days later they are still floating. The girls who helped me were very nice and obviously knew what they were doing. It was an easy pick up and surprise later!
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November 2022 by Deanna Warren
Horrible customer service and policies. I purchased 3 costumes on the 27th hoping that one of them worked out to wear for Halloween. I kept the one I wanted and attempted to return the other 2, and was told they would have need to have been returned on the 27th even though that was the same day of purchase. With no dressing rooms, I don’t understand how they expect people to not return the costumes that don’t fit. The woman who spoke to me was beyond rude and had an awful attitude when explaining the policy. The only plus of my experience was a different worker who POLITELY told me to try the Henrietta location.
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November 2022 by Melaina Townley
Too expensive and not really the things I wanted
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September 2022 by Jaime Z.
Just avoid this place. The workers would clearly rather do ANYTHING but be helpful. Save yourself the time and frustration and go elsewhere! I guarantee you will not be in the mood for a party if you stop here first!