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February 2024 by blue mold
Wanted to buy an apple snail. Associate would not let me purchase one because I said my tank didn’t have a heater. They do not need heated tanks. Quick google search. The tank is set up with plants between two heated tortoise tanks. Had the same kind of snail in colder water, lived happily for 6 years. Guy was also short and rude and offered no suggestions just “no”. It’s a snail it’s not that hard.
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January 2024 by Laughlin Trucking
Always a great trip. Always find what I'm looking for
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January 2024 by Toby Rothfuss
Very helpful
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December 2023 by Tiffany Redick
Great experience
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December 2023 by Vincent Herman
The place looks good but if you take your dog to get his nails trimmed expect at least one of their quicks to be cut. When we got him home he bled all over the carpet.
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November 2023 by jessisue
I went in to purchase fish for my 10 gallon tank and was told my Ari that she wasnt going to sell me any fish because I have a male beta in a 10 gallon tank. Let me explain a few things since Petsmart doesnt seem to care to educate their associates. Betas ARE aggressive, but when put in an appropriate sized tank and with fish who dont have similar fins, they do very well. I've had fish for 10+ years AND have worked at Petsmart before. Luckily for me I had a Petcare Lead who actually knew what she was talking about. Ari was completely rude and acted like she knew more that I did about a fish tank she had never even seen or taken care of. My advice? Dont even go here. Do your own research. Youre better off learning on your own than from the hacks that work here. They are completely clueless. And the fact that Ari is a keyholder? Thats laughable. Any other pet store will work better Petsmart.
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November 2023 by Amanda Transcend
I love that petsmart has an area set up for adoption days to help animals find their fur-ever homes. They even rent the space out to different humans societies and shelters! Also, I LOVE THAT THEY ACTUALLY DONATE the goods they have that would otherwise get thrown away. Unlike petco! #FPetco
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October 2023 by Kristin Kumpf
Love Pet Smart Victor! Best store for grooming! Sophie our Golden goes often and we have always been very happy with the services there! Staff is friendly and they do a great job. Always knowledgeable staff for all of our pets needs, THANK YOU!
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October 2023 by Ken Soderlund
This store was great. Well stocked and we hot exactly what we needed. But a bonus was staff. They were friendly and us feel valued!
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September 2023 by Yep Nope
We got a really chill cat from here. We do most of our pet shopping here as well. Gerbils and turtle stuff.
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August 2023 by Kari Duncan
Each time that I have gone into PetSmart to look at or get an animal, the information we had is crazy. I wouldn't recommend getting an animal here, however we really like getting some things for our animals here. We have been given very wrong information on our leopard gecko and bearded dragon, they didn't know about questions I had about our axolotl, they won't let you look at the cats that they have there to get adopted but they do have very nice and affordable tanks, accessories and dog supplies.
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July 2023 by Nick Pratt
Will never go here again staff accused me of lying about how much money I gave the cashier when I handed them 150 dollars and the total was 138 and they told me I was owed 2 dollars on a terrible haircut then was told I don’t take care of my dog because he had a few mats this place is a joke maybe learn how to groom a dog instead of just shaving them
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July 2023 by 婷婷
I took my bog afternoon around 2:30pm and the grooming said needs about 3 hrs. My husband wants to take the dog in the store when he way home about 5:30pm .but they said still needs about an hour. After he got a call at 6:30pm and said it needs to be taken the dog before 7pm while we are having dinner. I call them back right away and ask if I could come about 7:30pm, a staff who answered the phone said it's ok. So I arrive 7:10pm and the staff told me in face I'm late. They closed at 7pm. and I can't book the appointment through the app. Anymore. WTF???
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July 2023 by Melissa Randall
Ellie in the grooming salon was incredible with my dog! Morrie is not great with other pups, and she did a wonderful job working with him. Can't wait for our next visit!
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July 2023 by Melissa Washburn
Never have I felt so embarrassed and humiliated with the grooming here. I see Amber typically and she is amazing. This one lady in the most recent visit was horrible. They were unapologetic and I wasted a trip out here. I won’t be returning even though Amber has always been incredible.