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March 2024 by Jenny Twardowski
They actually have size 14 shoes! My husband usually has a tough time finding anything in his size, but he found multiple options here. Thank you for offering such a wide selection!
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March 2023 by Janel Yanez
Nice employees very helpful and accommodating.
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January 2023 by Christine Zimmerman
Customer service here is incredible! This store is a must! If your shopping for dress flats or pumps.
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December 2022 by Jay Hass
Awesome staff very helpful they even look for you in all area and other stores keep up the good work guys
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December 2022 by Nick Joseph
My wife and I needed footwear for our son so we visited this store, the salesman jim was very helpful , the prices were great the store was clean , this is why we always get our shoes here. I would recommend this store to anyone.
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September 2022 by Millie Durgan
Great service, love there prices and shoes!!!
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August 2022 by Joan DuRocher
I don't always find what I need but it's definitely worth a browse.
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May 2022 by Joe Militello
Cool shoes good prices friendly staff
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April 2022 by MoMo Meditation
All of the people who work at this location are SO Nice and Super helpful!!! I haven't come across a mean or unhelpful employee yet!!! And that's saying something for sure:) Especially in today's day and age when everyone is out for themselves or disrespectful to employees and the general population. I'm so glad this store is still standing through the COVID 19 pandemic, when so many of the stores in the Mall have closed. So sad to see good stores closing their doors!!! I hope this location stays open for many, many, many, more years to come. A family favorite for sure!!! My husband and I enjoyed shopping here back when we first starting dating etc. Now, we love coming and getting shoes here for our three children too! My youngest is still a baby but when older; I know we'll be buying shoes here too! There is an Alters in Canandaigua where I used to shop alot. Great store but smaller location with less sale product. I still love this store bc I used to go here alot with my Mom as a kid on up through a young adult. I just choose to go to the Victor location bc it's closer to my House. But I would recommend both locations and this Shoe / Company. Altiers/Shoe Depo have fantastic buys and something literally every one in the family can find and love. :) . Which as a parent; makes my life Soooo much easier when I don't have to go to several different stores to find shoes or the right sizes etc. Especially with the prices of gas! Who can afford to. And you can call and check with some of these places but they won't answer the phone! Altiers Shoe Depo always answer their phones and offer help or solutions. Like, when I called and asked about a specific shoe/boot that they carried and asked if they had my size. And they did! And the nice Lady employee set it aside for me! Great customer service!!! :)
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November 2021 by Heidi K. Lawrence
Amazing staff the elderly gentleman who's name I unfortunately forgot was amazing he literally showed me everything and helped me pick the perfect boots!!!
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November 2021 by My Life
I love these stores. Always awesome deals at any location.
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September 2021 by Angie Queen
Excellent job ?
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August 2021 by Joseph Strayhall
Good place to browse for shoes with a nice selection.
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May 2021 by Casey McDonald
It was 6:47pm at night. They close at 7. As we're walking towards the door, 3 employees standing around leaning on the front counter by the door doing absolutely nothing are staring at us and one guy sighs and knocks his head back in disbelief that we would have the audacity to come in. As we walk in, we're not greeted, they just keep staring and one woman says "we close at 7" in a unfriendly tone. Like yeah lady lol sorry you still gotta work for 15 more mins that sucks I guess. Didnt ask us if we needed help or anything to maybe get us out of the store after if that was their goal. Decided not to purchase anything from them. Rude as heck.
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February 2021 by Brittany Martinson
Ok. Prices are pretty high but better than the other shoe place in the mall.
