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February 2024 by Rosalita C.
The person at the Printing service counter needs to brush up on her social skills! How about a nice greeting and thank you for your business type conversation?
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October 2023 by EM Metz
I shop at this store exclusively. I am a business owner. I need office supplies. Staples has what I require to do my business. I don't want to run around. I go. They have. I buy. Simple.
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September 2023 by Robert Nurse
Unfriendly older male that sits at the front door. I had a baseball glove in my hand. Um Amazon return. "can I help you'. I watched the next 5 people walk in. Said Nothing, don't be so obvious.
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July 2023 by iwoo1515
Bad customer service pressure me to get a protection plan even if I don't want it I get it it's about of the job but don't over do it Cory very rude altogether
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April 2023 by J G.
Store stocked well, clean organized store with great customer service in place. Management has a well organized ,balance store with pleasant, friendly employees. A place to go for ups drop off, office supplies and wonderful shopping experience. Thank you Staples
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February 2023 by Nate
Bought 2 filing cabinets from staples for in store pickup. Whole process went smooth until i got the cabinets home and realized one of them was a complete different product in the box. Either they dont check their returns, or they willingly will sell you a return at normal cost. 2 stars because they rectified the situation, but i still had to waste my time and gas to return product to the store, and I didnt even get as much as an apology for the error. Don't know if i will be doing business with Staples again.
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January 2023 by Tam O'shanter
Repeatedly impressed with the great service from Rachel in the printing and marketing department. She is always friendly, very knowledgeable, and helpful with my requests.
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December 2022 by E S
The lights are on but apparently nobody is home. After 30 minutes of trying to get help from the non-existent employees, I had to call the store FROM the store, to be able to talk to an employee. After waiting an additional 15 minutes from the end of that call, I left after still not being helped. Makes you wonder if anyone even works there.I bet the owners blames it on the fact that "nobody wants to work anymore" while also not paying enough to get more employees in there.
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September 2022 by Doug Irons
Hayden was very helpful in our purchase of an office chair and floor mats.
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June 2022 by Elena Kern
Needed 2 color prints made.File was already formatted and in PDF form.The lady was short and had an attitude.Told me there was a 4 hour wait and I could do it myself with the self serve machine.I told her I needed a glossy cardstock so I can print business cards.She said they didn't have any but had matte cardstock.I said ok.I tried to take the paper from her to feel it and she wouldn't give it to me.I wanted to print a test print first and got an attitude (was barely listening to me).Confirmed the print looked okay.She put the paper in and when I printed my first print I realized it was NOT cardstock. I couldn't give that to a customer.I went up to the counter and was ignored.There was maybe 1 other perdon at the counter.When i worked as the graphic designer at OfficeMax I would have been FIRED for acting this way and treating customers this way.This is the WORST customer service I have gotten in a LONG time... Anywhere.. Which is saying a lot.Oh and I saw a box of 12pt gloss paper behind the counter.....
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March 2022 by Bradley Butler
I had a problem finding a specific cord for an extra monitor and River went the extra mile to find a solution for me and when I got home I was very happy that it worked. Kudos to her
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January 2022 by Janalee Simpson
Terrible customer service in printing. Thanks for absolutely destroying Christmas gifts that in the past were never an issue before.
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November 2021 by Laura Harris
Beware if you are on a deadline, the store might just be closed in the middle of the day with no explanation or time when they will reopen. Your print order will just be inaccessible with no alternative options.
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September 2021 by Don Ver Ploeg
Information regarding ink cartridge recycling rewards turned out to be totally wrong. As a result $18 (9 cartridges recycled) for reward purchase of Staples merchandise was denied.
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August 2021 by Karen B.
I've used the Victor Staples location twice - one for work and one for personal and both times the experience was fantastic! The price is right and the quality is excellent. Fast, professional and knowledgeable people helping every step of the way. Highly recommend them. They were faster, cheaper and better than some of the online-only services I checked out.
