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January 2024 by Scott S.
Was in a bind. My Chevy volt had been stalling. Showed up late there weren't any appointments available. Craig offered to let me charge my car so I can at least get home. Would recommend their customer service.
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February 2023 by Lance G.
Went for an oil change and an inspection for my vehicle that has less than 19000 miles. They said my front brakes would pass but needed attention soon. My bake brakes fail. Quote for back brakes pads and rotors $540. Front brakes $715. They couldn't do them that day. I leave buy back rotors, back pads and Front pads. Replace all. Go back for another inspection 3 weeks later only driving less than 30 miles between visits. They fail the Front brakes stating the rotors are delaminated. Then the charge me $10 on top of that. I bought my car off my lease through them. Not one thank you as I left the building. Never again service or sales.
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August 2022 by Jonpaul D
Happy with the service and active help. New service counter guy was extremely helpful. Sorry I forgot your name.
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January 2022 by Bill A.
I brought my suburban in for installation of side bumpers, bars for roof racks and reattachment of rear window heating element. I was asked to bring the truck in at 8 AM and did. I got a call at 12 noon informing me that they needed more time to install the side bumper panels and that the other two that were currently on the vehicle needed to be replaced too. They had decided to remove the two that were on the truck because they felt they too were loose. Therefore they needed more time to put on the four panels. I was falsely told that the job would take 3.5 hours to put all four panels back on the truck. I told them the two panels that were on the truck were fine as I pressure tested them myself. I asked to speak to the GM who called me back. The technician had arbitrarily removed the two good panel bumpers on his own accord without discussing it with anyone prior to. The GM informed me that the service dep't had misspoke when they said I'd be charged 3.5 hours for 4 panels. Bottom line there's a real lack of communication at this dealership. I would not have had this experience at two other Chevy dealerships predicated on my experience. I picked Victor as they're close and could handle my service needs sooner. I'll go to Molye or Bob Johnson in the future.
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September 2021 by Karen M Dumont
Awesome Dealership to purchase a car from and have Service at.
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July 2021 by Nikki Sue
I love these guys here! They are all so helpful, kind, and personable. Last week I was in a bad car accident actually with a car I had purchased from them last year, it was my favorite car and it was totaled. I had to go through so many obstacles but Jerry, Ed, and Ryan made this process so smooth and easy. Trustworthy, reliable, and just good people at this Chevy. They will always have my business. You guys seriously rock!
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July 2021 by Frank Bray
I purchased a 2020 Equinox Lt last year in June. I have only put 15000 miles on it and my tires are at 4. I called my sales person today looking for help on getting new tires. He told me there was nothing he could do because the tires were a wearable part. I very disappointed in his lack of willing to help me. I have heard such good things about Victor Chevrolet.
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May 2021 by Gina Perna
Wonderful family and business. Definitely worth it !!
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May 2021 by Shelby Lamb
Victor Chevrolet was such a great help making sure I got the car I wanted and helped with every step of the process! This was my first time buying a car and I couldn’t be more thankful for their guidance and the ease of the process! Big thank you to Carmen also. Definitely worth a visit if you’re looking for a car.
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February 2021 by Mel Holden
I recommend Victor Chevrolet not because I'm their customer. I've never bought a vehicle from them. Never had my vehicle serviced there. Nope. I recommend them because of the stellar way they treated me today when I was a 'damsel in distress' you might say. I figure if a company can treat someone as kindly as they did me today, then they must treat their customers extraordinarily well.
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February 2021 by Mckennah Rasdall
Great staff! Amazing service!
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February 2021 by Pamela Mangiamele
Good service dept
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December 2020 by Carol Lainson
They did a great job. Head of service was very nice. Great job.
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September 2020 by Ayo Terrill
I had a service manager tell me that they can get to look at my car on Thursday when in reality he didn’t look at the car till Friday night and then wanted to charge me over $1000 in labor when in fact the labor would not take as long as he said And then when I said I’m going to take it to get a second opinion they wanted to charge me $67 just to look at it and they didn’t even do anything worst mechanic shop ever I would never recommend it to anybody
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September 2020 by Paul Wischmeyer
I purchased a tonneau cover from them and I found a coupon for 15 percent five days lster... I asked them for a refund and they refused...I also had trouble with them when I bought the truck...very unethical be wary and stay away...you have been warned
