AutoZone Auto Parts in Walden, NY, is a well-regarded store known for friendly and helpful staff. Customers appreciate the knowledgeable service provided by employees who go above and beyond to assist with various needs, such as replacing windshield wipers or finding specific parts. Staff members like Jasmine, Kassandra, Desmond, and Riley are praised for their kindness, patience, and willingness to help, even joking around and making the experience pleasant. The store is consistently described as clean and well-stocked, creating a positive shopping environment. While some customers mention limited staff availability at times, the employees' effort to assist remains evident. Overall, AutoZone in Walden offers great customer service, with staff who are respectful, understanding, and eager to help customers find the right auto parts and accessories.
This stores customer service was above and beyond. I came in last week for a part and the gentleman that helped me was very informative. He provided me with the part I needed and also explained the return policy, warranty information, core. I will definitely be returning back.
April 2025
Stopped by AutoZone to replace a broken windshield wiper. Jasmine helped us out—she was super friendly and knowledgeable. She found the right size, made sure it fit properly, and even helped install it. Great service!
February 2025
Desmond and Riley at the Walden NY location went above and beyond they were knowledgeable, polite, respectful and friendly
