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February 2024 by Donna W
We recently purchased 5 appliances at Sohns Appliance Center. Our salesperson was Terri and she was great! She spent so much time with us and patiently answered all of our questions. We researched other places to purchase from but Sohns was recommended by our contractor. We're very happy with the purchase process and the fact that Sohns will be there to help us if there are any issues with our appliances. Also, the delivery guys were respectful and courteous and the delivery went very smoothly. Thank you Sohns and especially Terri for all your help!
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December 2023 by Ray H.
Very disappointed - especially since our friends rated them so highly. The sale itself went okay, but to get the dishwasher that we wanted, we had to buy a floor model. No biggie. They gave us a discount for that. We found out later that day that we could have bought the identical unit at Best Buy for the same discounted price that Sohn's gave us. Okay, whatev. All we ever heard about from our friends about Sohn's was the wonderful service. Well sure enough, about four months later, the dishwasher crapped out. We had to wait two weeks for someone to come and when he did he said that he motor was burned out and he would have to order a new one. He said this will take some time because the washer was very new and they didn't have spare parts for it yet. Finally, two weeks later and just before Christmas, when we had 16 people planned for dinner, the part and repair guy showed up. We were so happy! He changed out the motor and left. We decided to run the dishwasher immediately and of course, ten minutes into the cycle, it crapped out again. We called Sohn's (and yes, we were not pleasant about it) and we were redirected to just call the manufacturer. They wouldn't help us at all. So here we are, 6 weeks in with our brand new broken dishwasher, with no idea when it will be fixed, or by whom. On a separate note, we decided it was time to part with our 25 year old washer/dryers. Gotta a great deal on a pair for $2,500. Got 'em at Best Buy of course.
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December 2023 by Olivia Sherwood
Love supporting local and family owned businesses — Ethan was great and very knowledgeable, highly recommend!!
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December 2023 by Joann Jasiel
John and Ethan set up my new range. Keith hooked up my electric hood. All 3 gentlemen were professional and pleasant. I recommend Sohns because of the service and quality appliances.
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December 2023 by Lynn Grice
I highly recommend Sohns. Everything from sales to delivery to installation went smoothly and professionally. John, who installed our new washer and dryer, was patient and thorough in answering my questions.
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December 2023 by Mike Holt
Wonderful old style personal service! Lovely experience.
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November 2023 by stephen satz
Top notch customer service!! My tenant in my rental called me and told me the fridge died. I called sohns the next morning they had exactly what I needed in stock, in the loading dock waiting for me to pick up. The owner himself helped me load it into my truck bed with a smile on. The price was equal to all big box store who couldn't get me a fridge for 3-4 days. We will be back for all our appliance needs!
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November 2023 by Food C.
Have always bought our appliances from Sohns and never had a problem, however, lately it seems like service is down and charges are up. It's surprising there's not a charge for walking in the door. It's no wonder many are turning to big stores for lower prices since it's so expensive to get service from Sohns. Might as well pay less and then worry about service later because either way your paying through the nose.
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October 2023 by John Revella
All of the appliances in our house are from Sohn's. We have never had any issues with any of them; washer, dryer, oven, dishwasher, freezer, refrigerator... bought at different times over the last 10 years and all run like new. :)
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September 2023 by Peter Forman
We have been purchasing our appliances from Sohn's for over 20 years. They delivered a GE refrigerator yesterday and the installation went like clockwork. John and Josh were on time and very professional delivering the fridge and Keith is a superb craftsman as he used his carpentry skills to shave some cabinet trim to make it fit. We are very happy!
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September 2023 by Christina Onofry
This is my second purchase from Sohn's with Terri being my sales rep. I bought a Bosch dishwasher in 2021 and now I bought a Magtag dryer. I got the extend warranties on both product and have not had to use it for the dishwasher yet. I liked the fact that I would deal with my local appliance dealer rather than corporate company. Terri was very helpful and even looked up the dimensions of my old dryer to see what would fit in my already tight laundry room. Hoping for the same experience with the Magtag dryer, although I would have loved to get the Electrolux dryer she had recommended but it was too big. I plan on making all of my appliance purchases at Sohn's in the future. Support your local place!
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September 2023 by Dale Hammond
A responsible and professional company from the 1st hello at the store to the final goodbye at the delivery. I highly recommend.
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September 2023 by tom clyne
Dan and Corey were absolutely wonderful!! There customer and technical knowledge is outstanding
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September 2023 by Deborah L.
In store purchase of washer and dryer was a great experience with Mike. He was very patient a knowledgeable about explaining all the different types of machines. Upon delivery, the team of John and Josh were like a well oiled machine! We couldn't have asked for better service.
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August 2023 by Tony T.
Failed to honor warranty on Frigidaire washer dryer stackable ! Unit was under three years old when control switches blew each are 200-300 dollars ! Highly recommend not buying anything from this store of Frigidaire brand!
