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February 2024 by Hadiya Fisher
In complete shock how this business handled a good friend of mine. Which is completely astonishing since he seemed so kind when I had interaction with him which is even more scary. These days you can’t even trust what seemed to be a kind interaction. As my friend left her vehicle in his care, many incidents didn’t seem to add up. The first alarming details was him saying he didn’t trust the part being shipped due to it “potentially “ getting damaged in route so he would drive 2 hours away and pick it up which he told her she’s responsible for paying for him to drive there. I was so perplexed by this comment. My initial thought is …. “ you’re! Working on my vehicle , you! Are the business… I don’t work here , I shouldn’t be involved on where and how you get your parts. You simply inform me if you can or cannot do the job. My assumption is… you are fixing my car since I brought it to you…. All else doesn’t matter. Not to mention! You don’t have parts delivered to you ?? So you drive eveywhere for them … bizarre. He exclaimed he couldn’t find a jeep bumper anywhere! And the Jeep dealer had tons … he forced my friend to pay for a after market part that he didn’t even put on the car. He forced her to pay over $600 dollars for removing parts and because he removed parts and now her car didn’t! Have a bumper because he didn’t fix it . He took the $600 and then told her she couldn’t drive her car away with no bumper ….so it had to be towed, so she was responsible for that as well. This happened all while infront of the police which he happened to be friends with. So you could imagine how lovely that was. Overall just a terrible person. My friend is the kindest most honest person I know… so selfless and to be treated so poorly is heartbreaking. She’s a single mom that literally does everything for her child, and you can imagine how scamming over $600 could really effect her day to day. You never know who you’re screwing over and how instant your karma could be. If nothing else comes from this , I would prevent anyone else from going through this . Times are difficult and not everyone is as fortunate as my friend… and I’d hate to see yet another person being taken advantage of that wouldn’t be able to afford this.
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February 2024 by Teddy CHC
This guy is a SCAMMER. He lies about what work was done to your car and lies about what was agreed to. No forms are signed here everything is your word vs his word. Please do not stress yourself out getting repairs here! He will lie about everything and what work was done to your car. This guy is money hungry!
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February 2024 by Steven M
This guy is a SCAMMER. Beware… he lies about not having your part and described having to get your part from New Jersey and changed the story. He does not text or communicate to leave a paper trail and preferred phone calls and LIES over the phone. Meanwhile your local dealer has the parts your need and he lies and says he has tried the dealer. This guy will try his best to rob you. Please look elsewhere as this is the worst experience! 2/14/24
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December 2022 by Mark R.
Otto's did what the local dealership refused to do, went the extra mile to find the incredibly hard to find parts needed to finish fixing my car. My insurance company took forever to get the adjuster out to inspect the vehicle, the dealership took forever to get the parts but Otto's got the car put back together as soon as the parts came in and looking like nothing ever happened to it.
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August 2022 by Todd Leavitt
Great place to go if you need a collision center or some auto body work
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June 2022 by James Leghorn
Quick towing service
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February 2022 by Todd Hill
Wrecked my Volkswagen. Ed was quick, fair and cleaned up all the loose ends. Got me genuine parts as well.
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August 2021 by Kevin Martin
Great body shop. Clean work. Professional service
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April 2021 by Nicole W.
Otto's Garage is the best auto body shop in the Hudson Valley. Snoop is the only guy I will take my car too for any body work. Between my siblings and I, we've hit a few deer, raccoons, cars with our cars. Each time, Snoop comes through to make our cars better than before.
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October 2019 by Miriam Davila
I love this place because they do good work .my sister lives right across from them.She knows the son Marcos known as(snipper). very friendly person.
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September 2019 by Helena Helene Dembroski
Great honest service
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July 2019 by David Walker
He's the best
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April 2019 by Charlie Trafagander
The best around he works for the customer not the insurance company
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April 2019 by Doug Scott
Expert auto collision repair. Honest and reasonable prices
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May 2018 by Robert Wallack
By far the best Garage and Body Shop in the area. Not only is the quality of the work superb but the customer service is outstanding.
