-
January 2024 by Matt Santos
Worst management company. Doesn't reply to emails, or answer phone calls and is very rude when you do manage to get a hold of someone. Avoid these unprofessional people at all cost.
-
December 2023 by Nancy Schaustal
I called them regarding a matter I had and they resolved it in a timely manner.
-
October 2023 by L Rodriguez
Great service, good to know Doris is still there. L. Bartholomew.
-
May 2023 by Angelica DeSantis
We had a very disappointing experience with Spinnaker. We purchased a timeshare from them in 2019 and have been unhappy since. We were told that the maintenance fees would never go up, but unfortunately, this hasn’t been the case. They also said it would be easy to rent out our timeshare and make money off of it, but that has yet to happen. It's tough to obtain directions or help booking. Often, phone calls are full of transfers and "Sorry, that isn't our department." and tell us to call another number, and the same nonsense would occur. We felt taken advantage of and duped into buying something we didn’t need or want. I urge anyone who is considering a timeshare to think twice before signing anything! Don't let yourself fall for the same lies that we did.
-
May 2023 by Judy Eng
I have worked with Tyler for almost a year and a half as a board member at Harriman Hill. He has been transparent and available to assist board members to resolve issues in the community. He has worked patiently with owners in the community especially with complaints. Harriman Hill has a new makeover and no one is complaining now!!!
-
April 2023 by James Revella
Spoke to Lindsay about a roof leak and she had someone there within 24 hours. The roofer came and they were awesome! Thank you Lindsay for the customer service!
-
February 2023 by Debbie Mancuso
We had a management company before Spinnaker...such a great decision to move to Spinnaker. They respond quickly, follow up, I see such a positive change!Thank-you Doris for always being there.
-
December 2022 by Scott Griffin
As a resident and a member for a condo board that Spinnaker has managed for over 20 years, I have had extensive experience with with Spinnaker and found the company to be a very effective and diligent partner in managing the property. The experience they provide from their many years in the business and from managing a many properties throughout the Hudson Valley is extremely valuable. The financial accounting that Spinnaker provides for all functions that the condo property is responsible for are also extremely detailed and accurate. Their accounting office has been a great source of help in all financial aspects. Help with such things as planning for future maintenance items and improvements to the property has also been a great service they provide. Because they have been in the business for a long time and have a wide variety of contractors they have used for different projects at different properties, they are many times able to offer some very creative and cost-effective solutions.
-
December 2022 by Trudi Melamed
As President of our Board, I am pleased to review Spinnaker Management.After a disastrous experience with our former company, Tina Williams and Spinnaker took over our complex. It is an unusual mix of condominiums and townhomes. Tina successfully revamped our finances and assisted us in the maintenance of our community.She stayed with us and eventually handed her role to another agent who guided us through Covid.Tina returned to us last year and has continued to guide us toward our future.Spinnaker has been reliable and accessible, two important qualities of a Management company. They have looked beyond our immediate goals and anticipate the future of our needs. They have successfully negotiated contracts with our vendors and handled our legal issues.I am pleased to recommend Spinnaker and its employees, Management team and contractors to any community in need of their services.Trudi MelamedKingston Homeowners Association
-
December 2022 by Susan Forster
I am on the Board of my HOA as well as being a homeowner. We began our relationship with Spinnaker Mgt. after being most dissatisfied with our previous management company. Spinnaker straightened out the mess that had been left by its predecessor. Our manager is Tina, who has dealt admirably with several emergencies, including several weather related problems. She has assisted us in decisions regarding our infrastructure and plans for the future.All too often, reviews are only written when someone is dissatisfied. It is so important to take the time to praise a job well done.
-
December 2022 by Sherry Tesler
Besides dealing with our day to day issues and guiding us to plan for future needs, it is important to note that when emergencies have come up, Tina has jumped in, known what was needed and immediately arranged for services to remediate the problem, safely and quickly.
-
November 2022 by Rana Ali
Doris Steele at spinnaker Managment is the best! She’s easy going to work, and communicate with, always responds in a timely matter and is very professional. Highly recommend!
-
November 2022 by Jan T.
Doris listens and communicates, as well as be proactive and gets involved with everyone. That’s why she’s Great in her job. Thank you Spinnaker Management.
-
October 2022 by Michi Rosa
Tina Williams is a horrible administrator! She is racist, biased and completely incompetent! She makes up rules arbitrarily.
-
August 2022 by Beth Dembeck
They will not work with owners who have been unemployed for more than 2 yearsDPW was working on Olde WagonNeeded a bottle of waterI had to walk the development since I fractured my left heel 2 yrs agoI hope to get a job again - closer to MY only son ChrisMy Dad served in the Marine Corp and was in Japan in WWIIMy son and I did that report when we lived in Chester before the divorceMy son graduated Warwick Valley High School in 2012. My mom who died In 2009 and she did not get to see him graduate. I graduated from zTowson University in 1994 with a 3.65 - I guess you need a 4.0 to get a job in Warwick New YorkI am proud of my son He graduated from PACE University with a MBA in AccountingHe wants me to come live with him so he can care for meMy neighbors are very nice Mary Laikes and Marie Cunningham
