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February 2024 by C. Cenac
One of the best decision I ever made was having a Generac generator installed. Frequent power outages are normal where I live and Dan Hall with NYS Sitepower helped me choose the right generator for my location. He and his team installed my Generac Guardian 18KW and I am very happy with it. I consider this company to be top notch in customer service and professionalism, and very knowledgeable about the products they install and service.
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January 2024 by WILL G
Awesome service! The power was out at my rental and the generator had failed to come on, so my elderly tenant was without heat during a winter storm. I live 2600 miles away, so it can be difficult dealing with repair issues.I called Dan Hall on a Friday, and he drove 2 hours in stormy weather to get to my house, diagnosed the problem, and got the generator up and running.It's hard to find service like that!
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January 2024 by chuck hulsey
Glen was on time and extremely knowledgeable. He explained everything he was doing and took the time to show me how everything worked as well. I couldn’t be happier with the service I received. My only regret was not calling sooner.
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January 2024 by Joseph Firendno
always courteous and friendly leave generator area as they found it techs are super
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January 2024 by Linda Stebbins
From the initial installation through the yearly maintenance, this company and its employees have been professional, thorough in the performance of their duties, answering questions freely and overall excellent!! I highly recommend them. Linda Stebbins
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January 2024 by Bill OBrien
NY Site Power arrived on time to perform scheduled maintenance, very professional & informative, they gave me updates on how to assure my standby generator works when I need it, THANKS. NY Site Power is very responsive, I called for a replacement 12 volt battery on Monday Aug. 7 , they showed up the next morning, Tuesday Aug. 8 and completed the job in under an hour. Many Thanks 5 Star performance.
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January 2024 by Carl Pimm
Happy with our generator! Love the service!
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January 2024 by EricB
Professional, knowledgeable, and will go out their way to help.
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December 2023 by Arthur Cosgrove
It has been over 6 years since install (Aug 2017). NYS SITEPOWER was chosen from several quotes not because they were lowest, but because Dan Hall (who visited site for quotation) impressed me with his breath of knowledge, he was able to answer my questions on everything from gas meter sizing to location placement. The Generator has run reliably for 6+ years with NYS SITEPOWER servicing on a planned schedule. The service tech (Glenn) has been great as well, and the office has stayed in touch, Thanks !
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October 2023 by Wayne Brophy
Having power for our business is essential. NYS Sitepower has intalled two systems in two of our locations. First, this service separates us from our colleagues servicing the same area. Second, a generator offers all peace of mind; however, the service of a locally owned installer and technician has proven to pay for itself. The response time to service our generator was extremely quick. The owner, and the entire team, have been very professional and proactive through the years. Finally, a generator, along with a team of people standing behind the product and the service is an investment, and NY Sitepower offers great value. Thank you all! Wayne Brophy/Murphy Funeral & Cremation Chapels & Finger Lakes Cremation.
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October 2023 by C W
My dad's generator had some issues. Glenn came out and did the repairs. There was also an issue with the regulator from the fuel supply company. When they came they had some concerns about the generator. I knew the generator was fine after Glenn worked on it but he gladly came back to meet with the folks from the fuel company to ensure everything was fine and my dad's generator would be back online without any further delay.
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October 2023 by Nathan Eisel
Once again an awesome maintenance and inspection experience with Glenn and his crew!! Couldn't be happier!!
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October 2023 by Neela Sripathi
Great service went beyond to figure out how our aged generator works!! Five star all the way !!
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October 2023 by adrienne9943
Dan is the full package!! He is absolutely FANTASTIC! Even before we agreed to Dan doing anything for us, and there was no promise of money, he was already helping us out. He is all about doing the right thing. Dan did exactly what he said he was going to do, when he said he was going to do it, how he said he was going to do it, and for the amount he said he was going to do it. If you’ve ever dealt with tradesmen, you’d know this is uncommon. He is a man of his word. I would add to this…he does this in a professional manner and he follows up to make sure you’re satisfied and if there’s anything else he can do to help you. In closing, if you’ve dealt with anyone doing anything, you don’t get ONE of these things, let alone all of these attributes. I would HIGHLY recommend Dan!
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August 2023 by Dean George
I called NYS Sitepower and they serviced my generator the same day!! Outstanding service and very reliable. I’d recommend them anytime.
