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September 2022 by Nick F.
Super friendly, helpful and professional service. I am so happy there is a local branch that focus's on customer satisfaction.Special thanks to Diana and Margie for helping me out this morning.
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April 2019 by Kathleen G.
Shame on Bank of America I deposited a check into my account on 4/15 It was drawn on a local bank and they are holding the funds till the 24th although my other bank has already cleared the check they are using my money and holding me hostage shame on you Bank of America I am reporting you to the Better Business Bureau !!!
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March 2018 by Debra M.
When I originally called this BofA they had the same unhelpful response that I've gotten at all banks I've visited - I was asking for a slightly complicated thing (an estate account) and it makes everyone nervous in a highly regulated bank - I had to go to my local North Carolina Branch and ask them for help in explaining to this branch that it was way simpler than they thought. So, I'm super thankful for the North Carolina branch - they went above and beyond - this branch was helpful once they understood the process and had their questions answered. I do not particularly blame this branch because every bank I visited was stressed out by my request. They set up an account for me with online access and told me about their other banking options. It was about a two hour - pretty pleasant experience.
