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February 2024 by Arlene Giese
Parking: It was a small parking lot but we were there in early afternoon so there ŵas many leaving at the same time as arriving.Kid-friendliness: Always patient w kids
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January 2024 by lavender F
Im a regular or at least WAS a regular until the managers switched. Every time i would walk into this dunkin and see omar and his lovely staff it would brighten up my day but as i kept comming in i started to notice less and less of the crew that has been working here for years. The new staff here are idiots, constantly messing up food and drinks and the manager acts like he has no idea whats going on. The donuts are stale the muffins are old the bathroom is disgusting the whole place is dirty and the staff is a joke. this place needs to be shut down
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September 2023 by Margaret Matthews
The young lady with the red hair does an outstanding job. She is always very efficient, friendly and quick. It is nice to know when I go to DD in Wantagh that the young lady with the red hair is going to deliver my order correctly, swiftly and with a smile. I really appreciate her efforts! She makes my day! THANK
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September 2023 by Void
Girl with red hair is extremely rude and unprofessional, cursing at her coworkers and was creating an awkward atmosphere. You don't expect the most professionality at Dunkin but this girl doesn't cut the bare minimum.
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August 2023 by Esther Moy
It makes a world of difference when you have wonderful professional staff. I mentioned about food allergies when ordering hash brown and they were very attentive to make sure sheets and gloves are new. Best store around because of the staff! Thank you.
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May 2023 by Joe L.
The biggest effing joke ever. Stay away please . Not that one could ever expect much from a DD but this was just a f**ked up situation . We ordered a cake for my sons birthday this weekend. Left a deposit and ordered a week in advance . Showed up to pick up the cake and nothing but deer in headlights looks from everyone. No cake and no explanation on why. Some dude calling a "manager" for 30 min trying to figure out what happened. Still no explanation on why the cake wasn't there . In the end no one could provide any reason to what happened . I got my money back and left . Safe to say will never return however doesn't seem like anyone gives a sh*t anyway . Way to ruin a kids birthday you sorry excuse of a business.
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May 2023 by Andrea F.
The girls are playing splashing water on each other when there is a line of people. Not one person is wearing gloves. I threw my food out after getting it. The girl with red hair was rubbing her eyes with smudged makeup and touching everything. Gross
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May 2023 by P C
Customer service needs to be better, smile or something, they all act like they absolutely want to be anywhere but there. Whatever happened to service with a smile and good morning, how may I help you and a thankyou for coming. nobody was rude they just aren't happy people. iced coffee was not good. They Need a good manager to get that place up to Dunkin standards.
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April 2023 by Lavender F.
peepeepepepeoepwo poopospsps mmm yummy mmmm yes yummy dunking hehe yesss food tasty yummmy
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April 2023 by Samantha Diaz
Very rude employees and throws your stuff at you no manners at all not the best
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February 2023 by Katrine P.
Not much of a dunkin fan in general so even though I live close I haven't been in here much. Fast forward to my son requesting donuts for his birthday at school and only wanting Dunkin' not one of the newer specialty donut shops. So I go in right before I need to bring them in and see they offer personalized photo donuts (and obviously now I want those) the girl behind the counter said I needed 24 hours notice but when Omar the manager heard he said I have time go online fill it out. I was out the door in 15 minutes with my personalized donuts. Now donuts are donuts, however it's little touches like that, that turn customers into regulars. So much so that when I had to get a cake for my sons big party the following weekend I went right to them even though we've never had an ice cream cake because establishments like that are the type that deserve repeat business and our hard earned money especially during these times. Omar thanks for the awesome donuts and the cake that was also a hit. We'll be in soon!!
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February 2023 by Jeri Levitt
The staff here are very disrespectful they have no customer service I went here to get breakfast and I had my Dunkin app and I had a reward for a free iced coffee so I scanned my app when I got my coffee then I realized that he charged me for my coffee when the app said I should get a free coffee because of my rewards so I went up to him and said this was supposed to be free I think there is a mix-up and he said it didn't go through that's what you order too bad I thought that was highly unacceptable the way he talked to me that he didn't care so I made him give me a refund and he said next time know what you are doing like it was my fault !Kid-friendliness: Staff are extremely rude to customers and they need a better training on how to talk to people
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December 2022 by Julianna Alvanos
WILL NOT GO HERE AGAIN. a woman was screaming because she ordered a cake two weeks ago and they never made it and rightfully should because she spent a lot of money. i’m sure the workers were nervous about it so the girl who helped me kept messing up the register for my order. then she goes and makes my drink. she asks me does this look right. i’m like ugh you have to shake it a bit. She said taste test it for me i was like okay so i tasted it and i said wow that’s a lot of matcha. then she just kept staring at me like she was waiting for me to say i liked it i just said it was fine and then she’s just standing there i’m like uhhh what about the bagel i ordered she was like oh yea so she makes it and it’s half cooked and half not. like i get it your distracted because of the woman screaming but come on hire workers that know how to do their job.
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November 2022 by John Heron
Staff is fine but coffee often tastes burnt and baked goods are terrible. Donuts and muffins usually taste like they are a day old. They are often out of muffins. It's 2 minutes from my house but I drive past it and go to the one in Bellmore
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September 2022 by Carrie M.
Okay unlike my cousin I'm gonna get straight into this. Horrible cake point , blank , period. I was excited to eat it until the cookie on top of the cake left an unpleasant feeling in my mouth while chewing and made me bite my tongue. I was in complete disgust when I realized it wasn't Oreos that were in the cake but just thin slices of chocolate shavings. How gross I could only imagine where they get those from. My poor cousin John was so upset because he loves Oreos and wasn't able to enjoy them tonight. It was my cousins birthday and now it's ruined because of this mediocre cake that we received. I'd give 0 stars if I could. NEVER AGAIN
